Changes › MC1148545

(Updated) Microsoft 365 admin center - Usage reports: Agent usage (preview)

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Published
05 Sep 2025
Last modified
27 Jul 2026 17:26 UTC
Act by
—
Ends
31 Aug 2026
First archived
25 Aug 2026
Revisions
1
Platforms
Web
RoadmapIds
497999
Tags
Updated messageNew featureAdmin impact

Full post

Updated July 27, 2026: We have updated the content. Thank you for your patience. 

To help you manage agent adoption for Microsoft 365 Copilot Chat, we are introducing a new usage report in the Microsoft 365 admin center. The report provides visibility into how users in your organization are actively using agents in Microsoft 365 Copilot Chat and includes metrics such as: 

  • Total number of active agent users and active agents 
  • Usage breakdown per user, per agent, and per user-agent pair 
  • Segmentation by license state (licensed vs. unlicensed Microsoft 365 Copilot users) 
  • Segmentation by agent creator type (i.e. agents built by your organization, Microsoft, or Microsoft partners) 

The new report is rolling out in preview and will be available under Reporting > Usage > Microsoft 365 Copilot > Agent. During the preview stage, the report will display a maximum of 30 days of history. In addition, usage information from prior to August 19 2025 will not be available in the report. This report only includes declarative agents. Usage data for SharePoint agents and Custom engine agents will be available in a future update.

As part of this change, the previous version of the agent usage report will no longer be available.

This message is associated with Microsoft 365 Roadmap ID 497999

When this will happen

Public Preview (Worldwide): Available now.

General Availability (Worldwide): We will begin rolling out end of July 2026 (previously early May) and expect to complete end of July 2026 (previously mid-May).

How this will affect your organization

You will see a new “Agent” report in the Usage section in M365 Admin center showing usage associated with your organizations use of agents in Microsoft 365 Copilot Chat at Tenant, user, agent and agent-user level.

Learn more Microsoft 365 reports in the admin center –Agent usage

What you need to do to prepare

This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to notify any admins that manage agents in the Copilot Control system section of the Microsoft 365 admin center. Learn more in Manage agents for Microsoft 365 Copilot in the Microsoft 365 admin center.

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