Commands › Microsoft Teams

New-CsSharedCallQueueHistoryTemplate

Microsoft Teams MicrosoftTeams New-*

> [!CAUTION] > This PowerShell cmdlet has been deprecated. > > Please use: New-CsSharedCallHistoryTemplate

Quick start script

# New-CsSharedCallQueueHistoryTemplate — quick start (serv365.ai)
# 1. Connect (app-only shown; interactive: omit the certificate parameters)
Connect-MicrosoftTeams -CertificateThumbprint $thumb -ApplicationId $appId -TenantId $tenantId

# 2. Capture the current state first — you cannot roll back what you never recorded
$before = Get-CsSharedCallQueueHistoryTemplate
$before | Format-List

# 3. Make the change
New-CsSharedCallQueueHistoryTemplate -Description <String> -Name <String>

# 4. Verify and diff
$after = Get-CsSharedCallQueueHistoryTemplate
Compare-Object ($before | Out-String) ($after | Out-String)

Syntax

New-CsSharedCallQueueHistoryTemplate -Name <String> -Description <String>
 [-IncomingMissedCalls <Object>] [-AnsweredAndOutboundCalls <Object>] [<CommonParameters>]

Parameters (4)

Parameter	Type	Required	What it controls
-AnsweredAndOutboundCalls	Object		Who sees answered and outbound calls in the shared call queue history.
-Description	String	yes	A description for the shared call queue history template.
-IncomingMissedCalls	Object		Who sees incoming missed calls in the shared call queue history.
-Name	String	yes	The name of the shared call queue history template.

Reference facts derived from Microsoft documentation, © Microsoft, licensed CC BY 4.0; restructured with original guidance by serv365.ai.