Commands › Exchange Online

Set-AccessToCustomerDataRequest

Exchange Online ExchangeOnlineManagement Set-*

Approve, deny, or cancel Microsoft 365 customer lockbox requests that control access to your data by Microsoft support engineers. **Note**: Customer Lockbox is included in Microsoft 365 E5, or you can buy a separate Customer Lockbox subscription with any Microsoft 365 Enterprise plan.

Quick start script

# Set-AccessToCustomerDataRequest — quick start (serv365.ai)
# 1. Connect (app-only shown; interactive: omit the certificate parameters)
Connect-ExchangeOnline -CertificateThumbprint $thumb -AppId $appId -Organization $org

# 2. Capture the current state first — you cannot roll back what you never recorded
$before = Get-AccessToCustomerDataRequest
$before | Format-List

# 3. Make the change
Set-AccessToCustomerDataRequest -ApprovalDecision <AccessToCustomerDataApproverDecision> -RequestId <String>

# 4. Verify and diff
$after = Get-AccessToCustomerDataRequest
Compare-Object ($before | Out-String) ($after | Out-String)

Syntax

Set-AccessToCustomerDataRequest -ApprovalDecision <AccessToCustomerDataApproverDecision> -RequestId <String>
 [-Comment <String>]
 [-ServiceName <AccessToCustomerDataRequestServiceName>]
 [<CommonParameters>]

Parameters (4)

Parameter	Type	Required	What it controls
-ApprovalDecision	AccessToCustomerDataApproverDecision	yes	The ApprovalDecision parameter specifies the approval decision for the customer lockbox request. Valid values are:
-RequestId	String	yes	The RequestId parameter specifies the reference number of the customer lockbox request that you want to approve, deny, or cancel (for example, EXSR123456).
-Comment	String		The Comment parameter specifies an optional comment. If you specify a value that contains spaces, enclose the value in quotation marks ("), for example: "This is an admin note".
-ServiceName	AccessToCustomerDataRequestServiceName		The ServiceName parameter specifies the related service. Valid values are:

Reference facts derived from Microsoft documentation, © Microsoft, licensed CC BY 4.0; restructured with original guidance by serv365.ai.