Admins may see Microsoft 365 Copilot Chat reports delayed by up to one day within the Microsoft 365 admin center

Title: Admins may see Microsoft 365 Copilot Chat reports delayed by up to one day within the Microsoft 365 admin center User impact: Admins may have seen Copilot Chat reports delayed by up to one day within the Microsoft 365 admin center. Final status: We’ve restarted the affected upstream data pipeline, and after monitoring the service, we’ve verified that this action successfully resolved the issue. Scope of impact: Any admin accessing Copilot Chat reports within the Microsoft 365 admin center may have been impacted. Start time: Thursday, May 07, 2026, at 12:00 AM UTC End time: Saturday, May 09, 2026, at 4:00 AM UTC Root cause: An issue within an upstream service supporting Copilot Chat reporting functionality was causing impact. Next steps: We're investigating how an issue within an upstream service supporting Copilot Chat reporting functionality was causing impact to prevent this problem from happening again. This is the final update for the event.

Title: Admins may see Microsoft 365 Copilot Chat reports delayed by up to one day within the Microsoft 365 admin center User impact: Admins may see Copilot Chat reports delayed by up to one day within the Microsoft 365 admin center. Current status: We've identified that an issue within an upstream service supporting Copilot Chat reporting functionality that's causing impact. While we gather more contextual details regarding how the specific issue is causing impact, we're determining our next steps to restore the upstream service to expected functionality. Scope of impact: Any admin accessing Copilot Chat reports within the Microsoft 365 admin center may be impacted. Start time: Thursday, May 07, 2026, at 12:00 AM UTC Root cause: An issue within an upstream service supporting Copilot Chat reporting functionality is causing impact. Next update by: Saturday, May 09, 2026, at 11:00 PM UTC

Title: We're looking into a potential problem impacting Microsoft 365 Copilot chat User impact: We're checking for potential impact to your users. Current status: We're investigating a potential issue impacting Microsoft 365 Copilot Chat and checking for impact to your organization. We'll provide an update within 30 minutes.