Users had access to scheduled prompts in Microsoft 365 Copilot Chat when they shouldn't have

Title: Users had access to scheduled prompts in Microsoft 365 Copilot Chat when they shouldn't have User impact: Users had access to scheduled prompts in Copilot Chat when they shouldn't have. Current status: We identified that an update to a related service incorrectly allowed access to the paid service feature of scheduled prompts for users without an add-on Copilot license in Copilot Chat. A fix was applied to the service to correct this by changing the scope of users allowed to see the feature. This change removed the scheduled prompts feature from Microsoft 365 Copilot chat users. Scope of impact: Users without an add-on Copilot license had access to scheduled prompts in Copilot Chat when they shouldn't have. Start time: Tuesday, April 21, 2026, at 12:00 AM UTC End time: Wednesday, June 10, 2026, at 2:06 PM UTC Root cause: A related service update incorrectly allowed access to the paid service of scheduled prompts in Copilot Chat causing this event. Next steps: - We'll continue to review our update process to improve our pre-deployment testing and validation phases with the goal of preventing future reoccurrences. This is the final update for the event.