Admins may see stale or delayed data in ProPlusUsage reports within the Microsoft 365 admin center

Title: Admins may see stale or delayed data in ProPlusUsage reports within the Microsoft 365 admin center User impact: Admins may have seen stale or delayed data in ProPlusUsage reports within the Microsoft 365 admin center. More info: Additionally, the ProPlusUsage reports may not have contained data for March 24, 2026. Final status: Based on our analysis, we identified and implemented a reporting data restatement as the most efficient means to resolve the issue. We've since validated the problem has been mitigated after taking this action. Scope of impact: Any admin in North America, Europe, and Asia Pacific regions attempting to view data in ProPlusUsage reports in Microsoft 365 admin center may have been impacted by this event. This section may have been updated as our investigation continues. Start time: Saturday, March 28, 2026, at 12:00 AM UTC End time: Saturday, March 28, 2026, at 2:00 PM UTC Root cause: An underlying infrastructure issue was causing delays within our ProPlusUsage report data processing pipeline. Next steps: - We're reviewing the report data processing pipeline to understand what led to this impact and implement additional infrastructure resilience measures to prevent similar problems from arising in the future. This is the final update for the event.

Title: Admins may see stale or delayed data in ProPlusUsage reports within the Microsoft 365 Admin center User impact: Admins may see stale or delayed data in ProPlusUsage reports within the Microsoft 365 Admin center. More info: Additionally, the ProPlusUsage reports may not contain data for March 24, 2026. Current status: We've been made aware of an issue in which any admin may see stale or delayed data in ProPlusUsage reports within the Microsoft 365 Admin center. We've identified that an underlying infrastructure issue is causing delays within our ProPlusUsage report data processing pipeline. We're investigating the underlying infrastructure issue to determine the most effective solution for recovering the affected pipelines and to process the impacted data. Scope of impact: Any admins in North America, Europe, and Asia Pacific regions attempting to view data in ProPlusUsage reports in Microsoft 365 admin center may be impacted by this event. This section may be updated as our investigation continues. Root cause: An underlying infrastructure issue is causing delays within our ProPlusUsage report data processing pipeline. Next update by: Monday, March 30, 2026, at 7:00 PM UTC