Service issues › MO1279825

Admins may see delays with some reports in the Microsoft 365 admin center

Resolved Microsoft 365 suite Company or User Administration advisory
Started
08 Apr 2026 00:00 UTC
Resolved
15 Apr 2026 21:05 UTC
Status
serviceRestored
Origin
microsoft

Timeline & resolution

16 Apr 2026 18:13 UTC · regular

Title: Admins may see delays with some reports in the Microsoft 365 admin center User impact: Admins saw delays with some reports in the Microsoft 365 admin center. More info: Impacted reports included: -Microsoft 365 group reports -Microsoft 365 active user reports -Microsoft Teams team activity reports -Adoption Score Final status: Our internal service monitoring has verified that reports are no longer experiencing delays and that impact has been remediated. Scope of impact: This issue may have potentially impacted any admin in Europe, Asia-Pacific, and North America attempting to view the affected reports in the More Info section. Start time: Wednesday, April 8, 2026, at 12:00 AM UTC End time: Wednesday, April 15, 2026, at 9:05 PM UTC Root cause: An issue with an upstream data pipeline responsible for populating reports in the Microsoft 365 admin center produced reporting delays. Next steps: - We're further analyzing the upstream data pipeline problems to help us prevent similar issues in the future. This is the final update for the event.

15 Apr 2026 17:57 UTC · regular

Title: Admins may see delays with some reports in the Microsoft 365 admin center User impact: Admins may see delays with some reports in the Microsoft 365 admin center. More info: Impacted reports include the following: -Microsoft 365 group reports -Microsoft 365 active user reports -Microsoft Teams team activity reports -Adoption Score Current status: We've confirmed that our continued efforts to repair upstream dependency issue and update the reporting data has resolved this issue for Microsoft 365 group and Microsoft 365 active user reports in all affected regions. Microsoft Teams team activity reports and Adoption Scores have begun to recover in a subset of affected regions. We anticipate this issue will be fully mitigated for this event by our next scheduled update. Scope of impact: This issue may potentially impact any admin in Europe, Asia-Pacific, and North America attempting to view the affected reports in the More Info section. Start time: Wednesday, April 8, 2026, at 12:00 AM UTC Root cause: An issue with an upstream data pipeline responsible for populating reports in the Microsoft 365 admin center is causing reporting delays. Next update by: Thursday, April 16, 2026, at 7:00 PM UTC

14 Apr 2026 16:53 UTC · regular

Title: Admins may see delays with some reports in the Microsoft 365 admin center User impact: Admins may see delays with some reports in the Microsoft 365 admin center. More info: Impacted reports include the following: -Microsoft 365 group reports -Microsoft 365 active user reports -Microsoft Teams team activity reports -Adoption Score Current status: We identified that an issue with an upstream data pipeline responsible for populating reports in the Microsoft 365 admin center is causing reporting delays. We're working with the upstream dependency owners to repair the issue and get the reporting data up to date. Scope of impact: This issue may potentially impact any admin in Europe, Asia-Pacific, and North America attempting to view the affected reports in the More Info section. Start time: Wednesday, April 8, 2026, at 12:00 AM UTC Root cause: An issue with an upstream data pipeline responsible for populating reports in the Microsoft 365 admin center is causing reporting delays. Next update by: Wednesday, April 15, 2026, at 7:00 PM UTC

Source: Microsoft 365 service health.