Service issues › MO1280165

Admins may see delays occur with several reports in the Microsoft 365 Admin Center

Resolved Microsoft 365 suite Company or User Administration advisory
Started
10 Apr 2026 00:00 UTC
Resolved
17 Apr 2026 00:00 UTC
Status
serviceRestored
Origin
microsoft

Timeline & resolution

17 Apr 2026 20:14 UTC · regular

Title: Admins may see delays occur with several reports in the Microsoft 365 Admin Center User impact: Admins may have seen delays occur with several reports in the Microsoft 365 Admin Center. More info: Affected reports included: - Visio Activity - Project Activity - Microsoft 365 Copilot Readiness - Report - Microsoft 365 Apps Usage These reports may not have reflected the most recent user activity during the impact window. Final status: We've confirmed that the deployment has completed and that the issue has been successfully resolved. Scope of impact: This issue may have potentially impacted any admin in Europe, Asia-Pacific, and North America attempting to view the affected reports in the More Info section. Start time: Friday, April 10, 2026, at 12:00 AM UTC End time: Friday, April 17, 2026, at 12:00 AM UTC Root cause: An issue with an upstream data pipeline responsible for populating reports in the Microsoft 365 admin center was causing reporting delays. Next steps: - We're investigating how an issue with an upstream data pipeline responsible for populating reports in the Microsoft 365 admin center was causing reporting delays to best prevent this problem from happening again. This is the final update for the event.

15 Apr 2026 18:38 UTC · regular

Title: Admins may see delays occur with several reports in the Microsoft 365 Admin Center User impact: Admins may see delays occur with several reports in the Microsoft 365 Admin Center. More info: Affected reports include: - Visio Activity - Project Activity - Microsoft 365 Copilot Readiness - Report - Microsoft 365 Apps Usage These reports may not reflect the most recent user activity during the impact window. Current status: We've confirmed that the pipeline has recovered and that a majority of admins are no longer seeing delayed reports in the Microsoft 365 Admin Center. Admins could potentially still experience a delay while our fix completes the necessary deployment which is projected by our next scheduled communication update. Scope of impact: This issue may potentially impact any admin in Europe, Asia-Pacific, and North America attempting to view the affected reports in the More Info section. Start time: Friday, April 10, 2026, at 12:00 AM UTC Root cause: An issue with an upstream data pipeline responsible for populating reports in the Microsoft 365 admin center is causing reporting delays. Next update by: Friday, April 17, 2026, at 8:30 PM UTC

14 Apr 2026 23:49 UTC · regular

Title: Admins may see delays occur with several reports in the Microsoft 365 Admin Center User impact: Admins may see delays occur with several reports in the Microsoft 365 Admin Center. More info: Affected reports include: - Visio Activity - Project Activity - Microsoft 365 Copilot Readiness - Report - Microsoft 365 Apps Usage These reports may not reflect the most recent user activity during the impact window. Current status: We've identified an issue where admins may see delays occur with several reports in Microsoft 365 Admin Center. Our investigation determined that this is due to a data processing issue causing timeouts with an upstream service. The upstream team has implemented a fix and the pipeline is actively recovering. We're monitoring as this progresses to provide a completion timeline. Scope of impact: This issue may potentially impact any admin in Europe, Asia-Pacific, and North America attempting to view the affected reports in the More Info section. Start time: Friday, April 10, 2026, at 12:00 AM UTC Root cause: An issue with an upstream data pipeline responsible for populating reports in the Microsoft 365 admin center is causing reporting delays. Next update by: Wednesday, April 15, 2026, at 8:00 PM UTC

Source: Microsoft 365 service health.