Service issues › MO1322422

Some admins' Viva Learning activity reports may be delayed in the Microsoft 365 admin center

Resolved Microsoft 365 suite Company or User Administration advisory
Started
26 May 2026 00:00 UTC
Resolved
26 May 2026 06:00 UTC
Status
serviceRestored
Origin
microsoft

Timeline & resolution

26 May 2026 17:39 UTC · regular

Title: Some admins' Viva Learning activity reports may be delayed in the Microsoft 365 admin center User impact: Admins' Viva Learning activity reports may have been delayed in the Microsoft 365 admin center. More info: Impact was specific to admins in the North America, Europe, and Asia-Pacific regions. The latest refresh date shown may have been as outdated as May 20th, 2026. While the impact has been remediated, reports for May 21st, 2026, are not available. Final status: We've confirmed that the issue affecting an upstream data pipeline leveraged to facilitate Viva Learning activity report delivery has been successfully remediated, and the delayed reports are available for all affected users. Scope of impact: Some admins in the North America, Europe, and Asia-Pacific regions attempting to view Viva Learning reports in the Microsoft 365 admin center may be impacted. Start time: Tuesday, May 26, 2026, at 12:00 AM UTC End time: Tuesday, May 26, 2026, at 6:00 AM UTC Root cause: An issue affecting an upstream data pipeline leveraged to facilitate Viva Learning activity report delivery is resulting in delays. Next steps: - We're reviewing internal processes to streamline remediation. - We're continuing to monitor the involved pipeline to ensure that this issue does not reoccur. This is the final update for the event.

25 May 2026 22:46 UTC · regular

Title: Some admins' Viva Learning activity reports may be delayed in the Microsoft 365 admin center User impact: Admins' Viva Learning activity reports may be delayed in the Microsoft 365 admin center. More info: Impact is specific to admins in the North America, Europe, and Asia-Pacific regions. The latest refresh date shown may be as outdated as May 20th, 2026. Current status: We've identified that an issue affecting an upstream data pipeline leveraged to facilitate Viva Learning activity report delivery is resulting in delays. We're working to resolve the upstream pipeline issue to resolve the delays and aim to confirm a timeline for full remediation as one becomes available. Scope of impact: Some admins in the North America, Europe, and Asia-Pacific regions attempting to view Viva Learning reports in the Microsoft 365 admin center may be impacted. Start time: Tuesday, May 26, 2026, at 12:00 AM UTC Root cause: An issue affecting an upstream data pipeline leveraged to facilitate Viva Learning activity report delivery is resulting in delays. Next update by: Tuesday, May 26, 2026, at 10:00 PM UTC

Source: Microsoft 365 service health.