Due to a third-party networking issue, users in Australia may be unable to access Microsoft 365 services

Title: Due to a third-party networking issue, users in Australia may be unable to access Microsoft 365 services User impact: Due to a third-party networking issue, users in Australia may have been unable to access Microsoft 365 services. Final status: We've confirmed through monitoring of service metrics that impact has been successfully resolved following our rerouting of service traffic. Scope of impact: Users in Australia may have been unable to access Microsoft 365 services. Start time: Wednesday, July 1, 2026, at 8:00 PM UTC End time: Thursday, July 2, 2026, at 2:02 AM UTC Root cause: A third-party regional networking issue was occurring, preventing users from accessing Microsoft 365 services as expected. Next steps: - We're continuing to work directly with the involved third-party network provider and reviewing our internal networking processes to identify areas for improvement, so we can further reinforce our service's overall resiliency and prevent similar impact from occurring in the future. This is the final update for this event.

Title: Due to a third-party networking issue, users in Australia may be unable to access Microsoft 365 services User impact: Due to a third-party networking issue, users in Australia may be unable to access Microsoft 365 services. Current status: We've identified through internal monitoring that users in Australia may be unable to access Microsoft 365 services. While we reach out directly to the involved third-party provider for further insight, we're working to manually reroute impacted traffic as a potential route to remediation, which we anticipate may take effect by our next scheduled update. Scope of impact: Users in Australia may be unable to access Microsoft 365 services. This information may be updated as our investigation continues. Root cause: A third-party regional networking issue is occurring, preventing users from accessing Microsoft 365 services as expected. Next update by: Thursday, July 2, 2026, at 3:00 AM UTC