Service issues › MO1413447

Users in Japan may experience issues accessing Microsoft services including Microsoft Teams and Microsoft 365

Resolved Microsoft 365 suite Sign-in incident
Started
03 Jul 2026 03:55 UTC
Resolved
03 Jul 2026 04:40 UTC
Status
serviceRestored
Origin
microsoft

Timeline & resolution

03 Jul 2026 05:10 UTC · regular

Title: Users in Japan may experience issues accessing Microsoft services including Microsoft Teams and Microsoft 365 User impact: Users in Japan may have experienced issues accessing Microsoft Teams and Microsoft 365 services. Final status: We've identified that a transient issue affecting a network component leveraged to facilitate Microsoft 365 service access resulted in impact. Our automated recovery system repaired this problem before we had the opportunity to manually intervene, and we confirmed that service was restored after monitoring the environment. Scope of impact: Users in Japan attempting to access Microsoft Teams and other Microsoft 365 services may have been impacted. Start time: Friday, July 3, 2026, at 3:55 AM UTC End time: Friday, July 3, 2026, at 4:40 AM UTC Root cause: A transient issue affecting a network component leveraged to facilitate Microsoft 365 service access resulted in impact. Next steps: - We're continuing to monitor the involved network component closely to gain further insight into the source of the underlying issue and identify ways we can better prevent similar issues prior to impact. This is the final update for the event.

03 Jul 2026 04:45 UTC · regular

Title: Users in Japan may experience issues accessing Microsoft services including Microsoft Teams and Microsoft 365 User impact: Users in Japan may have experienced issues accessing Microsoft Teams and Microsoft 365 services. Current status: We've investigated a problem in which users may have experienced issues accessing Microsoft 365 services including Microsoft Teams and confirmed that service is now restored. We'll provide additional information in a closure summary within the "History" section of the "Service health" dashboard shortly.

Source: Microsoft 365 service health.