Service issues › MO1421789
Admins' Microsoft 365 Groups, Teams user, and Teams device reports may be delayed in the Microsoft 365 admin center
- Started
- 08 Jul 2026 00:00 UTC
- Resolved
- 11 Jul 2026 07:37 UTC
- Status
- serviceRestored
- Origin
- microsoft
Timeline & resolution
11 Jul 2026 16:25 UTC · regular
Title: Admins' Microsoft 365 Groups, Teams user, and Teams device reports may be delayed in the Microsoft 365 admin center
User impact: Admins' Microsoft 365 Groups, Teams user, and device reports may have been delayed in the Microsoft 365 admin center.
More info: The last refresh date for Teams device and Teams user reports was Tuesday, July 7, 2026. The last refresh date for Microsoft 365 Groups reports was Friday, July 3, 2026.
Final status: We've confirmed through monitoring service health telemetry that all affected reports are up to date within the Microsoft 365 admin center.
Scope of impact: Any admin viewing Microsoft 365 Groups, Teams user, or Teams device reports in the Microsoft 365 admin center may have been impacted.
Start time: Wednesday, July 8, 2026, at 12:00 AM UTC
End time: Saturday, July 11, 2026, at 7:37 AM UTC
Root cause: The report source data, which provides Microsoft 365 group information, was delayed and caused overall report publishing to have been delayed for Microsoft 365 Groups, Teams user, and Teams device reports, resulting in impact.
Next steps:
- We're reviewing the offending source data to understand what caused the delay, so that we can prevent similar instances of impact from occurring in the future.
This is the final update for the event.
10 Jul 2026 16:58 UTC · regular
Title: Admins' Microsoft 365 Groups, Teams user, and Teams device reports may be delayed in the Microsoft 365 admin center
User impact: Admins' Microsoft 365 Groups, Teams user, and Teams device reports may be delayed in the Microsoft 365 admin center.
More info: The last refresh date for Teams device and Teams user reports is Tuesday, July 7, 2026. The last refresh date for Microsoft 365 Groups reports is Friday, July 3, 2026.
Current status: We've determined that the report source data, which provides Microsoft 365 group information, is delayed and causing overall report publishing to be delayed for Microsoft 365 Groups, Teams user, and Teams device reports. We've since confirmed that our data pipelines have received and processed the necessary source data required for these reports. We're monitoring as our service streams for each mentioned report type obtain this data and subsequently remediates impact.
Scope of impact: Any admin viewing Microsoft 365 Groups, Teams user, or Teams device reports in the Microsoft 365 admin center may be impacted.
Start time: Wednesday, July 8, 2026, at 12:00 AM UTC
Root cause: The report source data, which provides Microsoft 365 group information, is delayed and causing overall report publishing to be delayed for Microsoft 365 Groups, Teams user, and Teams device reports, resulting in impact.
Next update by: Saturday, July 11, 2026, at 6:00 PM UTC
09 Jul 2026 18:35 UTC · regular
Title: Admin's Microsoft 365 Groups, Teams user, and Teams device reports may be delayed in the Microsoft 365 admin center
User impact: Admin's Microsoft 365 Groups, Teams user, and Teams device reports may be delayed in the Microsoft 365 admin center.
More info: The last refresh date for these reports is Friday, July 3, 2026.
Current status: Our service health monitoring alerted us to delays occurring when publishing Microsoft 365 Groups, Teams user, and Teams device reporting data to the Microsoft 365 admin center. While we investigate the portion of service infrastructure responsible for relaying this reporting data to the Microsoft 365 admin center to isolate the source of the delays, our service health telemetry indicates the data has begun processing. We're monitoring the data to ensure that it continues to process while we determine a strategy to expedite its processing.
Scope of impact: Any admin viewing Microsoft 365 Groups, Teams user, or Teams device reports in the Microsoft 365 admin center may be impacted.
Start time: Wednesday, July 8, 2026, at 12:00 AM UTC
Next update by: Friday, July 10, 2026, at 6:00 PM UTC
09 Jul 2026 18:02 UTC · regular
Title: Admin's Microsoft 365 Groups, Teams user, and Teams device reports may be delayed in the Microsoft 365 admin center
User impact: Admin's Microsoft 365 Groups, Teams user, and Teams device reports may be delayed in the Microsoft 365 admin center.
More info: The last refresh date for these reports is Friday, July 3, 2026.
Current status: We're investigating a potential issue with reports in the Microsoft 365 admin center and checking for impact to your organization. We'll provide an update within 30 minutes.
Source: Microsoft 365 service health.