Some admins may see incorrect classifications of Cowork Tasks in Microsoft 365 Copilot Cowork usage reports

Title: Some admins may see incorrect classifications of Cowork Tasks in Microsoft 365 Copilot Cowork usage reports User impact: Admins may have seen incorrect classifications of Cowork Tasks in Copilot Cowork usage reports. More info: Admins may have seen that Cowork Tasks that should been categorized as "Scheduled" were reported as "User-Initiated". These usage reports were found within the Microsoft 365 admin center. Final status: We've validated that the completed backfilling process has successfully resolved this impact. Scope of impact: Some admins may have seen that Cowork Tasks that should been categorized as "Scheduled" were reported as "User-Initiated" in Microsoft 365 Copilot Cowork usage reports in the Microsoft 365 admin center. Start time: Wednesday, June 17, 2026, at 10:07 PM UTC End time: Wednesday, July 15, 2026, at 10:00 PM UTC Root cause: The classification logic utilized to apply labels to affected tasks was incorrectly classifying "Scheduled" tasks as "User-Initiated", which resulted in this impact. Next steps: - We're reviewing the involved classification logic to better understand what led to the incorrect task classification and prevent similar future occurrences. This is the final update for the event.

Title: Some admins may see incorrect classifications of Cowork Tasks in Microsoft 365 Copilot Cowork usage reports User impact: Admins may see incorrect classifications of Cowork Tasks in Copilot Cowork usage reports. More info: Admins may see that Cowork Tasks that should be categorized as "Scheduled" are currently being reported as "User-Initiated". These usage reports are found within the Microsoft 365 admin center. Current status: We've confirmed that the process of backfilling the impacted reports has completed, and have reached out to a subset of affected users to validate full remediation. Scope of impact: Some admins may see that Cowork Tasks that should be categorized as "Scheduled" are reported as "User-Initiated" in Microsoft 365 Copilot Cowork usage reports in the Microsoft 365 admin center. Start time: Wednesday, June 17, 2026, at 10:07 PM UTC Root cause: The classification logic utilized to apply labels to affected tasks is incorrectly classifying "Scheduled" tasks as "User-Initiated". Next update by: Saturday, July 18, 2026, at 1:00 AM UTC

Title: Some admins may see incorrect classifications of Cowork Tasks in Microsoft 365 Copilot Cowork usage reports User impact: Admins may see incorrect classifications of Cowork Tasks in Copilot Cowork usage reports. More info: Admins may see that Cowork Tasks that should be categorized as "Scheduled" are currently being reported as "User-Initiated". These usage reports are found within the Microsoft 365 admin center. Current status: We've received reports from a subset of admins that they're receiving incorrect usage classifications of Cowork Tasks for Copilot Cowork usage reports in the Microsoft 365 admin center. Specifically, admins see tasks that should be categorized as "Scheduled" are reported as "User-Initiated". We identified that the classification logic utilized to apply labels to affected tasks is incorrectly classifying "Scheduled" tasks as "User-Initiated". We've corrected the offending classification logic and we're backfilling impacted reports to have them reflect the correct usage classification label. We anticipate this process to be completed by Friday, July 17, 2026, at 4:00 AM UTC and we aim to provide updates on our timeline to remediation as the backfill progresses. Scope of impact: Some admins may see that Cowork Tasks that should be categorized as "Scheduled" are reported as "User-Initiated" in Microsoft 365 Copilot Cowork usage reports in the Microsoft 365 admin center. Start time: Wednesday, June 17, 2026, at 10:07 PM UTC Estimated time to resolve: We anticipate impact to be resolved by Friday, July 17, 2026, at 4:00 AM UTC. Root cause: The classification logic utilized to apply labels to affected tasks is incorrectly classifying "Scheduled" tasks as "User-Initiated". Next update by: Friday, July 17, 2026, at 1:00 AM UTC

Title: We're looking into a potential problem impacting the Microsoft 365 suite User impact: We're checking for potential impact to your users. Current status: We're investigating a potential issue with the Microsoft 365 suite and checking for impact to your organization. We'll provide an update within 30 minutes.