Admins may see stale non-Copilot usage reports in the Microsoft 365 admin center in the Europe and Asia Pacific region

Title: Admins may see stale non-Copilot usage reports in the Microsoft 365 admin center in the Europe and Asia Pacific region User impact: Admins may have seen stale non-Copilot usage reports in the Microsoft 365 admin center for Europe and Asia Pacific. Final status: We've confirmed the backfill has completed and impact is fully remediated. Scope of impact: This issue may have impacted any admin in the Asia Pacific and Europe regions attempting to view non-Copilot usage reports in the Microsoft 365 admin center. Start time: Saturday, July 18, 2026, at 12:00 AM UTC End time: Sunday, July 19, 2026, at 11:00 AM UTC Root cause: A recent service update triggered delays with upstream availability which was resulting in stale data being displayed in non-Copilot usage reports. Next steps: - We're reviewing our service update testing and validation procedures to identify opportunities to improve impact detection and better prevent similar future occurrences. This is the final update for the event.

Title: Admins may see stale non-Copilot usage reports in the Microsoft 365 admin center in the Europe and Asia Pacific region User impact: Admins may see stale non-Copilot usage reports in the Microsoft 365 admin center in the Europe and Asia Pacific region. Current status: We're continuing to monitor the service as the backfill continues to process. Some non-Copilot usage reports have already been refreshed with the latest data, while the remaining reports continue to be refreshed as the backfill progresses. We'll provide a resolution timeline once it's available. Scope of impact: This issue may impact any admin in the Asia Pacific and Europe regions attempting to view non-Copilot usage reports in the Microsoft 365 admin center. This information may be updated as our investigation continues. Start time: Saturday, July 18, 2026, at 12:00 AM UTC Root cause: A recent service update triggered delays with upstream availability which is resulting in stale data being displayed in non-Copilot usage reports. Next update by: Monday, July 20, 2026, at 7:30 PM UTC

Title: Admins may see stale non-Copilot usage reports in the Microsoft 365 admin center in the Europe and Asia Pacific region User impact: Admins may see stale non-Copilot usage reports in the Microsoft 365 admin center in the Europe and Asia Pacific region. Current status: We've identified a delay in report data processing caused by an upstream delay. As a result, non-Copilot usage reports in the Microsoft 365 admin center are displaying stale data. The impacted upstream services have recovered and are currently backfilling data. Report freshness is expected to improve as backfill processing progresses. Scope of impact: This issue may impact any admin in the Asia Pacific and Europe regions attempting to view non-Copilot usage reports in the Microsoft 365 admin center. This information may be updated as our investigation continues. Start time: Saturday, July 18, 2026, at 12:00 AM UTC Root cause: A recent service update triggered delays with upstream availability which is resulting in stale data being displayed in non-Copilot usage reports. Next update by: Saturday, July 18, 2026, at 11:00 PM UTC