Service issues › MO1441391

Admins couldn't locate or disable the MailerLite and Miro connectors in the Microsoft 365 admin center

Resolved Microsoft 365 suite Company or User Administration advisory
Started
28 Jul 2026 11:09 UTC
Resolved
28 Jul 2026 12:44 UTC
Status
serviceRestored
Origin
microsoft

Timeline & resolution

28 Jul 2026 14:27 UTC · regular

Title: Admins couldn't locate or disable the MailerLite and Miro connectors in the Microsoft 365 admin center User impact: Admins couldn't locate or disable the MailerLite and Miro connectors in the Microsoft 365 admin center. More info: The MailerLite and Miro connectors remained available to users in Microsoft Copilot; however, affected admins were unable to locate these connectors within the Microsoft 365 admin center when attempting to manage, restrict, or disable them. Final status: We've determined that a recent configuration change introduced to optimize connector manifest management and improve performance affected how connector metadata was surfaced after connector configuration data was reorganized into separate groupings, resulting in the MailerLite and Miro connectors not appearing as expected for administrative management. We've confirmed that deployment of our corrective changes have completed and normal service functionality has been restored. Scope of impact: Impact was specific to admins attempting to manage or disable the affected MailerLite and Miro connectors within the Microsoft 365 admin center. Start time: Thursday, July 23, 2026, at 1:00 PM UTC End time: Tuesday, July 28, 2026, at 12:44 PM UTC Root cause: A recent configuration change introduced to optimize connector manifest management and improve performance affected how connector metadata was surfaced after connector configuration data was reorganized into separate groupings, which resulted in impact. Next steps: - We're reviewing our configuration change and related validation procedures to help prevent similar problems in the future. this is the final update for the event.

28 Jul 2026 13:19 UTC · regular

Title: Admins can't locate or disable the MailerLite and Miro connectors in the Microsoft 365 admin center User impact: Admins can't locate or disable the MailerLite and Miro connectors in the Microsoft 365 admin center. More info: The MailerLite and Miro connectors remain available to users in Microsoft Copilot; however, affected admins may be unable to locate these connectors within the Microsoft 365 admin center when attempting to manage, restrict, or disable them. Current status: We're continuing to deploy configuration changes to restore the expected visibility and manageability of the affected connectors within the Microsoft 365 admin center. We expect deployment of these changes to be completed by our next scheduled update. Scope of impact: Impact is specific to admins attempting to manage or disable the affected MailerLite and Miro connectors within the Microsoft 365 admin center. This section may be updated as our investigation continues. Start time: Thursday, July 23, 2026, at 1:00 PM UTC Next update by: Tuesday, July 28, 2026, at 3:30 PM UTC

28 Jul 2026 11:12 UTC · regular

Title: Admins can't locate or disable the MailerLite and Miro connectors in the Microsoft 365 admin center User impact: Admins can't locate or disable the MailerLite and Miro connectors in the Microsoft 365 admin center. More info: The MailerLite and Miro connectors remain available to users in Microsoft Copilot; however, affected admins may be unable to locate these connectors within the Microsoft 365 admin center when attempting to manage, restrict, or disable them. Current status: We're investigating an issue affecting connector management in the Microsoft 365 admin center. We've reproduced the behavior and have initiated configuration changes to restore the expected management experience for the affected connectors. As part of this effort, we're reverting recent changes and applying updated configuration changes to help ensure both connectors can be managed as expected. Scope of impact: Impact is specific to admins attempting to manage or disable the affected MailerLite and Miro connectors within the Microsoft 365 admin center. This section may be updated as our investigation continues. Next update by: Tuesday, July 28, 2026, at 1:30 PM UTC

Source: Microsoft 365 service health.