Admins may see delays in Copilot usage report data in the Microsoft 365 admin center

Title: Admins may see delays in Copilot usage report data in the Microsoft 365 admin center User impact: Admins may have seen delays in Copilot usage report data in the Microsoft 365 admin center. Final status: Our operation to process the remaining backlog of usage report data is complete, and we've monitored our telemetry to confirm that the impact is remediated. Scope of impact: This event impacted any admin attempting to access Copilot usage report data in the Microsoft 365 admin center. Start time: Monday, August 31, 2026, at 4:00 PM UTC End time: Thursday, September 3, 2026, at 7:46 PM UTC Root cause: A component utilized in the flow of this functionality was deprecated, resulting in impact. Next steps: - We're reviewing our deprecation procedures pertaining to the components of Copilot infrastructure responsible for processing usage report data to prevent similar impact after future maintenance operations. This is the final update for the event.

Title: Admins' may see delays in Copilot usage report data in the Microsoft 365 admin center User impact: Admins' may see delays in Copilot usage report data in the Microsoft 365 admin center. Current status: Processing of the usage report data remains underway, and we’re monitoring recovery to confirm sustained progress and determine an updated completion timeline. Scope of impact: This event impacts any admin attempting to access Copilot usage report data in a Microsoft 365 admin center. This information may be updated as our investigation continues. Start time: Monday, August 31, 2026, at 4:00 PM UTC Root cause: A component utilized in the flow of this functionality was deprecated, resulting in impact. Next update by: Friday, September 4, 2026, at 5:00 AM UTC

Title: Admins' may see delays in Copilot usage report data in the Microsoft 365 admin center User impact: Admins' may see delays in Copilot usage report data in the Microsoft 365 admin center. Current status: The usage report data is continuing to progress; however, recovery is occurring more slowly than previously anticipated. We're continuing to monitor the processing progress and validate recovery trends to establish an updated completion timeline. We'll provide additional information on the expected recovery timeline once it has been confirmed. Scope of impact: This event impacts any admin attempting to access Copilot usage report data in a Microsoft 365 admin center. This information may be updated as our investigation continues. Start time: Monday, August 31, 2026, at 4:00 PM UTC Root cause: A component utilized in the flow of this functionality was deprecated, resulting in impact. Next update by: Friday, September 4, 2026, at 2:00 AM UTC

Title: Admins' may see delays in Copilot usage report data in the Microsoft 365 admin center User impact: Admins' may see delays in Copilot usage report data in the Microsoft 365 admin center. Current status: Our review of service health telemetry indicates that recovery of all usage report data is progressing as expected, and all usage report data may be fully recovered by our next scheduled update. We're continuing to monitor to confirm this timeline, and if validation continues as expected, we anticipate recovery to be complete by our next scheduled communications update. Scope of impact: This event impacts any admin attempting to access Copilot usage report data in a Microsoft 365 admin center. This information may be updated as our investigation continues. Start time: Monday, August 31, 2026, at 4:00 PM UTC Root cause: A component utilized in the flow of this functionality was deprecated, resulting in impact. Next update by: Thursday, September 3, 2026, at 7:30 PM UTC

Title: Admins' may see delays in Copilot usage report data in the Microsoft 365 admin center User impact: Admins' may see delays in Copilot usage report data in the Microsoft 365 admin center. Current status: A majority of the accumulated data has been processed, and our review of service health telemetry has confirmed that all Copilot usage report data excluding Graph API Copilot usage data is now up to date. While the accumulated data for the Graph API Copilot usage data continues to be processed, we recommend admins utilize the beta Graph API endpoint to view up-to-date data. We'll aim to provide a timeline for all usage report data to be recovered by our next scheduled communications update. Scope of impact: This event impacts any admin attempting to access Copilot usage report data in a Microsoft 365 admin center. This information may be updated as our investigation continues. Start time: Monday, August 31, 2026, at 4:00 PM UTC Root cause: A component utilized in the flow of this functionality was deprecated, resulting in impact. Next update by: Thursday, September 3, 2026, at 2:00 AM UTC

Title: Admins' may see delays in Copilot usage report data in the Microsoft 365 admin center User impact: Admins' may see delays in Copilot usage report data in the Microsoft 365 admin center. Current status: It's taking longer than initially anticipated for the backlog of accumulated data to be processed and for Copilot usage reporting to catch up to the expected data. We'll aim to provide a timeline for the reporting data to be up to date by our next scheduled communications update. Scope of impact: This event impacts any admin attempting to access Copilot usage report data in a Microsoft 365 admin center. This information may be updated as our investigation continues. Start time: Monday, August 31, 2026, at 4:00 PM UTC Root cause: A component utilized in the flow of this functionality was deprecated, resulting in impact. Next update by: Wednesday, September 2, 2026, at 6:00 PM UTC

Title: Admins' may see delays in Copilot usage report data in the Microsoft 365 admin center User impact: Admins' may see delays in Copilot usage report data in the Microsoft 365 admin center. Current status: We determined that a component utilized in the flow of this functionality was deprecated, resulting in impact. We're reinstating this component and anticipate that this process should be complete by our next scheduled update. Scope of impact: This event impacts any admin attempting to access Copilot usage report data in a Microsoft 365 admin center. This information may be updated as our investigation continues. Start time: Monday, August 31, 2026, at 4:00 PM UTC Root cause: A component utilized in the flow of this functionality was deprecated, resulting in impact. Next update by: Tuesday, September 1, 2026, at 6:00 PM UTC