Service issues › MO1467962

Some admins' Microsoft 365 admin center usage report data may be delayed

Resolved Microsoft 365 suite Company or User Administration advisory
Started
06 Sep 2026 01:47 UTC
Resolved
07 Sep 2026 18:20 UTC
Status
serviceRestored
Origin
microsoft

Timeline & resolution

07 Sep 2026 19:11 UTC · regular

Title: Some admins' Microsoft 365 admin center usage report data may be delayed User impact: Admins' Microsoft 365 admin center usage report data may have been delayed. More info: - Microsoft 365 Copilot Readiness Reports may have been delayed for admins in North America, Asia Pacific, and Europe, and the latest data at the time of ongoing impact was from August 31, 2026. - Copilot Chat Reports may have been delayed for admins in North America, and the latest data at the time of ongoing impact was from September 3, 2026. - Microsoft 365 Apps usage Reports may have been delayed for admins in North America, Asia Pacific, and Europe, and the latest data at the time of ongoing impact was from August 31, 2026. - Microsoft Teams User Activity Reports may have been delayed for admins in North America and Asia Pacific, and the latest data at the time of ongoing impact was from is from September 1, 2026. Final status: We've validated that our solution to address the upstream data pipeline delay leading to this impact has fully addressed the impact, and all reports are now available as expected. Scope of impact: Some admins attempting to view some usage report data in the Microsoft 365 admin center may have been impacted. Start time: Sunday, September 6, 2026, at 1:47 AM UTC End time: Monday, September 7, 2026, at 6:20 PM UTC Root cause: An upstream data source pipeline issue was causing delays in some usage report data availability and was resulting in impact. Next steps: - We're reviewing what led to the upstream data pipeline delays based on our findings from this event to identify and implement improvements, which will help us prevent similar future impact from reoccurring. This is the final update for the event.

07 Sep 2026 18:00 UTC · regular

Title: Some admins' Microsoft 365 admin center usage report data may be delayed User impact: Admins' Microsoft 365 admin center usage report data may be delayed. More info: - Microsoft 365 Copilot Readiness Reports are updated and no longer affected; previously they may have been delayed for admins in North America, Asia Pacific, and Europe, and the latest data was from August 31, 2026. - Copilot Chat Reports are updated and no longer affected; previously they may have been delayed for admins in North America, and the latest data was from September 3, 2026. - Microsoft 365 Apps usage Reports are updated and no longer affected; previously they may have been delayed for admins in North America, Asia Pacific, and Europe, and the latest data is from August 31, 2026. - Microsoft Teams User Activity Reports may be delayed for admins in North America and Asia Pacific, and the latest data is from is from September 1, 2026. Current status: We've confirmed that our mitigations have addressed the impact for most reports, though impact is ongoing for the Microsoft Teams Apps User Activity report. We're continuing to apply our mitigations and aim to have an update on our progress by our next communication update. Scope of impact: Admins attempting to view some usage report data in the Microsoft 365 admin center may be impacted. This section may be updated as our investigation continues. Start time: Sunday, September 6, 2026, at 1:47 AM UTC Root cause: An upstream data source pipeline issue is causing delays in some usage report data availability and is resulting in impact. Next update by: Monday, September 7, 2026, at 10:00 PM UTC

07 Sep 2026 15:24 UTC · regular

Title: Some admins' Microsoft 365 admin center usage report data may be delayed User impact: Admins' Microsoft 365 admin center usage report data may be delayed. More info: Specifically, Microsoft 365 admin center usage reports include the following: - Microsoft 365 Copilot Readiness Reports are updated and no longer affected; previously they may have been delayed for admins in North America, Asia Pacific, and Europe, and the latest data was from August 31, 2026. - Copilot Chat Reports are updated and no longer affected; previously they may have been delayed for admins in North America, and the latest data was from September 3, 2026. - Microsoft 365 Apps usage Reports may be delayed for admins in North America, Asia Pacific, and Europe, and the latest data is from August 31, 2026. - Microsoft Teams User Activity Reports may be delayed for admins in North America and Asia Pacific, and the latest data is from is from September 1, 2026. Current status: We're continuing to apply mitigations and monitor the outcome to verify the efficacy of our actions in restoring current data for Microsoft Teams user activity in the Microsoft 365 admin center, as well as the Microsoft Teams Apps App usage and User activity reports in the Microsoft Teams admin center. Scope of impact: Admins attempting to view some usage report data in the Microsoft 365 admin center may be impacted. This section may be updated as our investigation continues. Start time: Sunday, September 6, 2026, at 1:47 AM UTC Root cause: An upstream data source pipeline issue is causing delays in some usage report data availability and is resulting in impact. Next update by: Tuesday, September 8, 2026, at 5:30 PM UTC

07 Sep 2026 02:33 UTC · regular

Title: Some admins' Microsoft 365 admin center usage report data may be delayed User impact: Admins' Microsoft 365 admin center usage report data may be delayed. More info: Specifically, Microsoft 365 admin center usage reports include the following: - Microsoft 365 Copilot Readiness Reports may be delayed for admins in North America, Asia Pacific, Europe, and the latest data is from August 31, 2026. - Copilot Chat Reports may be delayed for admins in North America and the latest data is from September 3, 2026. - Microsoft 365 Apps usage Reports may be delayed for admins in North America, Asia Pacific, Europe, and the latest data is from August 31, 2026. - Microsoft Teams User Activity Reports may be delayed for admins in North America, Asia Pacific, and the latest data is from is from September 1, 2026. Current status: We're continuing to monitor and implement our mitigations, and Microsoft Teams User Activity and Microsoft 365 Apps usage reports may still be delayed for admins with the latest data from September 1, 2026. Scope of impact: Admins attempting to view some usage report data in the Microsoft 365 admin center may be impacted. This section may be updated as our investigation continues. Start time: Sunday, September 6, 2026, at 1:47 AM UTC Root cause: An upstream data source pipeline issue is causing delays in some usage report data availability and is resulting in impact. Next update by: Monday, September 7, 2026, at 5:00 PM UTC

06 Sep 2026 16:59 UTC · regular

Title: Some admins' Microsoft 365 admin center usage report data may be delayed User impact: Admins' Microsoft 365 admin center usage report data may be delayed. More info: Specifically, Microsoft 365 admin center usage reports include the following: - Microsoft 365 Copilot Readiness Reports may be delayed for admins in North America, Asia Pacific, Europe, and the latest data is from August 31, 2026. - Copilot Chat Reports may be delayed for admins in North America and the latest data is from September 3, 2026. - Microsoft 365 Apps usage Reports may be delayed for admins in North America, Asia Pacific, Europe, and the latest data is from August 31, 2026. - Microsoft Teams User Activity Reports may be delayed for admins in North America, Asia Pacific, and the latest data is from is from September 1, 2026. Current status: After applying our solution to our data pipeline, our internal service telemetry has verified that Microsoft 365 Copilot Readiness and Copilot Chat Reports are no longer experiencing delays. While we monitor and complete our mitigations, Microsoft Teams User Activity and Microsoft 365 Apps usage reports may still be delayed for admins with the latest data from September 1, 2026. Scope of impact: Admins attempting to view some usage report data in the Microsoft 365 admin center may be impacted. This section may be updated as our investigation continues. Start time: Sunday, September 6, 2026, at 1:47 AM UTC Root cause: An upstream data source pipeline issue is causing delays in some usage report data availability and is resulting in impact. Next update by: Monday, September 7, 2026, at 3:30 AM UTC

06 Sep 2026 02:30 UTC · regular

Title: Some admins' Microsoft 365 admin center usage report data may be delayed User impact: Admins' Microsoft 365 admin center usage report data may be delayed. More info: Specifically, Microsoft 365 admin center usage reports include the following: - Microsoft 365 Copilot Readiness Reports may be delayed for admins in North America, Asia Pacific, Europe, and the latest data is from August 31, 2026. - Copilot Chat Reports may be delayed for admins in North America and the latest data is from September 3, 2026. - Microsoft 365 Apps usage Reports may be delayed for admins in North America, Asia Pacific, Europe, and the latest data is from August 31, 2026. - Microsoft Teams User Activity Reports may be delayed for admins in North America, Asia Pacific, and the latest data is from is from September 1, 2026. Current status: We've been made aware of an issue in which some admins' Microsoft 365 admin center usage report data may be delayed. We've identified that an upstream data source pipeline issue is causing delays in some usage report data availability and is resulting in impact. We've developed a solution and are applying it to the affected pipeline to address the issue. We anticipate that impact to Copilot chat report data will be resolved by Sunday, September 6, 2026, at 3:30 AM UTC, and in the interim, we're working on determining the timeline for resolution for the remaining affected reports, which we aim to provide by our next scheduled communications update. Scope of impact: Admins attempting to view some usage report data in the Microsoft 365 admin center may be impacted. This section may be updated as our investigation continues. Start time: Saturday, September 5, 2026, at 12:00 AM UTC Root cause: An upstream data source pipeline issue is causing delays in some usage report data availability and is resulting in impact. Next update by: Monday, September 7, 2026, at 1:00 AM UTC

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