Service issues › MO1532211

Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center

Resolved Microsoft 365 suite Access advisory
Started
30 Oct 2026 00:00 UTC
Resolved
10 Nov 2026 08:00 UTC
Status
serviceRestored
Origin
microsoft

Timeline & resolution

10 Nov 2026 18:30 UTC · regular

Title: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center User impact: Users' Microsoft 365 Apps usage reports may have shown outdated data in the Microsoft 365 admin center. Final status: We've completed processing the backlog of events and validated that Microsoft 365 apps usage reports are now up to date. Scope of impact: This issue may have impacted any admin who is attempting to view Microsoft 365 Apps usage reports in the admin center. Start time: Friday, October 30, 2026, at 12:00 AM UTC End time: Tuesday, November 10, 2026, at 8:00 AM UTC Root cause: An upstream component of the data processing pipeline had entered an unhealthy state, resulting in delays processing Microsoft 365 Apps data. Next steps: -We're analyzing the problematic upstream component to validate why it entered an unhealthy state. This further analysis will help us to evaluate what actions we can take to ensure similar impact scenarios don't occur in the future. This is the final update for the event.

09 Nov 2026 18:49 UTC · regular

Title: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center User impact: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center. Current status: While reporting is now available through Tuesday, November 2, 2026, we're continuing to monitor as the backlog of events are processed. Scope of impact: This issue may impact any admin who is attempting to view Microsoft 365 Apps usage reports in the admin center. This information may be updated as our investigation continues. Start time: Friday, October 30, 2026, at 12:00 AM UTC Root cause: An upstream component of the data processing pipeline has entered an unhealthy state, resulting in delays processing Microsoft 365 Apps data. Next update by: Tuesday, November 10, 2026, at 8:00 PM UTC

07 Nov 2026 01:16 UTC · regular

Title: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center User impact: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center. Current status: We're continuing our aforementioned efforts to ensure that the issue is fully resolved. Scope of impact: This issue may impact any admin who is attempting to view Microsoft 365 Apps usage reports in the admin center. This information may be updated as our investigation continues. Start time: Friday, October 30, 2026, at 12:00 AM UTC Root cause: An upstream component of the data processing pipeline has entered an unhealthy state, resulting in delays processing Microsoft 365 Apps data. Next update by: Monday, November 9, 2026, at 8:00 PM UTC

06 Nov 2026 00:33 UTC · regular

Title: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center User impact: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center. Current status: We're continuing to monitor the recovery of the data pipeline health as it returns to normal, along with ensuring that all fix deployments have completed successfully. Scope of impact: This issue may impact any admin who is attempting to view Microsoft 365 Apps usage reports in the admin center. This information may be updated as our investigation continues. Start time: Friday, October 30, 2026, at 12:00 AM UTC Root cause: An upstream component of the data processing pipeline has entered an unhealthy state, resulting in delays processing Microsoft 365 Apps data. Next update by: Saturday, November 7, 2026, at 2:00 AM UTC

05 Nov 2026 00:24 UTC · regular

Title: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center User impact: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center. Current status: Our data pipeline is recovering as our ongoing fix deployment continues to progress. We'll continue to monitor the data pipeline health and fix deployment to ensure they complete successfully. Scope of impact: This issue may impact any admin who is attempting to view Microsoft 365 Apps usage reports in the admin center. This information may be updated as our investigation continues. Start time: Friday, October 30, 2026, at 12:00 AM UTC Root cause: An upstream component of the data processing pipeline has entered an unhealthy state, resulting in delays processing Microsoft 365 Apps data. Next update by: Friday, November 6, 2026, at 2:00 AM UTC

04 Nov 2026 00:14 UTC · regular

Title: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center User impact: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center. Current status: We've applied a fix to a number of additional sources that we identified as contributors to the delays. While we monitor the data pipeline health throughout our ongoing fix deployment, we're also continuing our investigation to ensure that we to identify and resolve all sources of these delays. Scope of impact: This issue may impact any admin who is attempting to view Microsoft 365 Apps usage reports in the admin center. This information may be updated as our investigation continues. Start time: Friday, October 30, 2026, at 12:00 AM UTC Root cause: An upstream component of the data processing pipeline has entered an unhealthy state, resulting in delays processing Microsoft 365 Apps data. Next update by: Thursday, November 5, 2026, at 2:00 AM UTC

03 Nov 2026 00:32 UTC · regular

Title: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center User impact: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center. Current status: While the upstream fix has restored some historical Apps usage data up to October 28, 2026, we're investigating additional sources that are contributing to ongoing delays so that we can determine our next steps to fully resolve reporting delays. Scope of impact: This issue may impact any admin who is attempting to view Microsoft 365 Apps usage reports in the admin center. This information may be updated as our investigation continues. Start time: Friday, October 30, 2026, at 12:00 AM UTC Root cause: An upstream component of the data processing pipeline has entered an unhealthy state, resulting in delays processing Microsoft 365 Apps data. Next update by: Wednesday, November 4, 2026, at 2:00 AM UTC

02 Nov 2026 18:39 UTC · regular

Title: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center User impact: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center. Current status: We've applied our fix to correct the impact to the upstream components of the Microsoft 365 apps usage data processing pipeline, and we're ensuring the continue recovery of affected reports. We'll provide a timeline for this process to complete as one becomes available. Scope of impact: This issue may impact any admin who is attempting to view Microsoft 365 Apps usage reports in the admin center. This information may be updated as our investigation continues. Start time: Friday, October 30, 2026, at 12:00 AM UTC Root cause: An upstream component of the data processing pipeline has entered an unhealthy state, resulting in delays processing Microsoft 365 Apps data. Next update by: Tuesday, November 3, 2026, at 2:00 AM UTC

31 Oct 2026 00:08 UTC · regular

Title: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center User impact: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center. Current status: We continue to work on our fix to correct the unhealthy nature of the upstream components of the Microsoft 365 apps usage data processing pipeline. Scope of impact: This issue may impact any admin who is attempting to view Microsoft 365 Apps usage reports in the admin center. This information may be updated as our investigation continues. Start time: Friday, October 30, 2026, at 12:00 AM UTC Root cause: An upstream component of the data processing pipeline has entered an unhealthy state, resulting in delays processing Microsoft 365 Apps data. Next update by: Monday, November 2, 2026, at 8:00 PM UTC

30 Oct 2026 21:03 UTC · regular

Title: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center User impact: Users' Microsoft 365 Apps usage reports may show outdated data in the Microsoft 365 admin center. Current status: We've identified through our monitoring of service health telemetry that an upstream component of the Microsoft 365 Apps usage data processing pipeline is in an unhealthy state, which is resulting in data reporting delays. We're working to implement a fix for the impacted component to restore timely data processing. Scope of impact: This issue may impact any admin who is attempting to view Microsoft 365 Apps usage reports in the admin center. This information may be updated as our investigation continues. Start time: Friday, October 30, 2026, at 12:00 AM UTC Root cause: An upstream component of the data processing pipeline has entered an unhealthy state, resulting in delays processing Microsoft 365 Apps data. Next update by: Saturday, October 31, 2026, at 2:00 AM UTC

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