Service issues › MO1540560

Users may not be able to access Class Notebooks in Microsoft OneNote

Resolved Microsoft 365 suite Company or User Administration advisory
Started
05 Nov 2026 23:36 UTC
Resolved
06 Nov 2026 01:01 UTC
Status
serviceRestored
Origin
microsoft

Timeline & resolution

06 Nov 2026 01:03 UTC · regular

Title: Users may not be able to access Class Notebooks in Microsoft OneNote User impact: Users may have not been able to access Class Notebooks in Microsoft OneNote. More info: The Class Notebook tab was missing in OneNote making it inaccessible. Final status: We identified an issue contained in a recent service change that was resulting in impact. We reverted this change and were able to confirm that this successfully resolved the event through monitoring service health data. Scope of impact: This event may have impacted any user attempting to utilize the Class Notebooks toolbar in Microsoft OneNote Start time: Thursday, November 5, 2026, at 6:10 PM UTC End time: Thursday, November 5, 2026, at 11:50 PM UTC Root cause: An issue contained in a recent service change that was resulting in impact. Next steps: - We're reviewing the responsible service change to better understand what led to the error that resulted in impact and prevent similar future occurrences. This is the final update for the event.

05 Nov 2026 23:39 UTC · regular

Title: Users may not be able to access Class Notebooks in Microsoft OneNote User impact: Users may have not been able to access Class Notebooks in Microsoft OneNote. More info: The Class Notebook tab was missing in OneNote making it inaccessible. Current status: We've investigated a problem with accessing Class Notebook in OneNote and confirmed that service is now restored. We'll provide additional information in a closure summary within the "History" section of the "Service health" dashboard shortly.

© Microsoft — archived from Microsoft 365 service health. Content notice