Some admins may be unable to see some policy events in the Microsoft Purview Communication Compliance portal

Title: Some admins may be unable to see some policy events in the Microsoft Purview Communication Compliance portal User impact: Admins may have been unable to see some policy events in the Microsoft Purview Communication Compliance portal. More info: Specifically, admins may have been unable to see some communication compliance policy hit events in the Microsoft Purview Communication Compliance portal. Final status: We've investigated a problem in which admins may have been unable to see some communication compliance policy events in the Microsoft Purview portal and determined that a configuration issue involving an upstream service component leveraged to facilitate the display of some events in the compliance portal resulted in impact. We've manually resolved the problematic configuration to prevent further impact and confirmed the issue is fully remediated. Scope of impact: Some admins attempting to view communication compliance policy hit events in the Microsoft Purview Communication Compliance portal may have been impacted. Start time: Monday, March 30, 2026, at 1:00 PM UTC End time: Saturday, April 4, 2026, at 3:30 AM UTC Root cause: A configuration issue involving an upstream service component leveraged to facilitate the display of some events in the compliance portal resulted in impact. Next steps: - We're reviewing our update testing and validation methods to better identify potential configuration issues such as this prior to deployment to prevent similar impact in the future. This is the final update for the event.

Title: Some admins may be unable to see some policy events in the Microsoft Purview Communication Compliance portal User impact: Admins may have been unable to see some policy events in the Microsoft Purview Communication Compliance portal. More info: Specifically, admins may have been unable to see some communication compliance policy hit events in the Microsoft Purview Communication Compliance portal. Current status: We've investigated a problem in which admins may have been unable to see some communication compliance policy events in the Microsoft Purview portal. We'll provide additional information in a closure summary within the "History" section of the "Service health" dashboard shortly.