Service issues › MP1290422
Some users in East US may experience latency in Microsoft Purview Data Loss Prevention
- Started
- 24 Apr 2026 15:04 UTC
- Resolved
- 24 Apr 2026 17:38 UTC
- Status
- serviceRestored
- Origin
- microsoft
Timeline & resolution
24 Apr 2026 17:53 UTC · regular
Title: Some users in East US may experience latency in Microsoft Purview Data Loss Prevention
User impact: Users may have experienced latency in Microsoft Purview Data Loss Prevention.
Final status: Our service health telemetry has confirmed that Microsoft Purview Data Loss Prevention has returned to a healthy state.
Scope of impact: Some users in the East US region may have seen latency in Microsoft Purview Data Loss Prevention.
Start time: Friday, April 24, 2026, at 12:55 PM UTC
End time: Friday, April 24, 2026, at 2:35 PM UTC
Root cause: A service outage on a supporting infrastructure resulted in high utilization rates and latency for Microsoft Purview Data Loss Prevention.
Next steps: We'll continue to investigate our service health telemetry to review and improve our monitoring and recovery processes to prevent future recurrences.
This is the final update for this event.
24 Apr 2026 17:18 UTC · regular
Title: Some users in East US may experience latency in Microsoft Purview Data Loss Prevention
User impact: Users may experience latency in Microsoft Purview Data Loss Prevention.
Current status: We continue to monitor service healthy telemetry and apply optimization to balance the load on supporting infrastructure to mitigate this impacting event.
Scope of impact: Some users in the East US region may see latency in Microsoft Purview Data Loss Prevention.
Next update time: Friday, April 24, 2026, at 7:30 PM UTC
24 Apr 2026 15:41 UTC · regular
Title: Some users in East US may experience latency in Microsoft Purview Data Loss Prevention
User impact: Users may experience latency in Microsoft Purview Data Loss Prevention.
Current status: We're applying optimization strategies to help balance resources and mitigate this event. At the same time, we're monitoring service health telemetry to ensure the validate the effectiveness of the mitigation work.
Scope of impact: Some users in the East US region may see latency in Microsoft Purview Data Loss Prevention.
Next update time: Friday, April 24, 2026, at 5:00 PM UTC
24 Apr 2026 15:18 UTC · regular
Title: Some users in East US may experience latency in Microsoft Purview Data Loss Prevention
User impact: Users may experience latency in Microsoft Purview Data Loss Prevention.
Current status: We're investigating a potential issue with Microsoft Purview Data Loss Prevention and checking for impact to your organization. We'll provide an update within 30 minutes.
Source: Microsoft 365 service health.