Admins may not have received alerts for Microsoft Purview Communication Compliance policies that contain conditions

Title: Admins may not have received alerts for Microsoft Purview Communication Compliance policies that contain conditions User impact: Admins may not have received alerts for Microsoft Purview Communication Compliance policies that contain conditions. More info: As a result of this issue, admins shouldn't have created or updated any Microsoft Purview Communication Compliance policies that contained conditions to avoid becoming impacted. Additionally, Data Loss Prevention (DLP) policy changes in Microsoft Purview may have not taken effect as expected until the issue was resolved. Final status: We've monitored the affected service environment and confirmed that impact is no longer occurring. Scope of impact: This issue may have affected any admin. Start time: Tuesday, July 21, 2026, at 2:00 AM UTC End time: Monday, July 27, 2026, at 9:52 AM UTC Root cause: An unintended side effect of a policy management engine change caused the "contains words and phrases" condition to fail in newly created or edited policies, resulting in missed policy matches. Next steps: We're reviewing our policy management change procedure to help prevent this problem from happening again. This is the final update for the event.

Title: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions User impact: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions. More info: As a result of this issue, admins should not create or update any Microsoft Purview Communication Compliance policies that contain conditions to avoid becoming impacted. Additionally, Data Loss Prevention (DLP) policy changes in Microsoft Purview may not take effect as expected until the issue is resolved. Current status: We've completed the deployment of the configuration changes and corrective service updates to the affected service environment and we're monitoring to ensure it has the desired effect of resolving impact. Scope of impact: This issue may affect any admin. This section may be updated as the investigation continues. Estimated time to resolve: We anticipate impact to be resolved by Monday, July 27, 2026, at 10:00 AM UTC. Next update by: Monday, July 27, 2026, at 10:00 AM UTC

Title: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions User impact: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions. More info: As a result of this issue, admins should not create or update any Microsoft Purview Communication Compliance policies that contain conditions to avoid becoming impacted. Additionally, Data Loss Prevention (DLP) policy changes in Microsoft Purview may not take effect as expected until the issue is resolved. Current status: We've completed validations of our configuration changes and corrective service updates and have initiated deployment to the affected service environment. We anticipate the deployment to be completed by our next scheduled update. Scope of impact: This issue may affect any admin. This section may be updated as the investigation continues. Estimated time to resolve: We anticipate impact to be resolved by Monday, July 27, 2026, at 7:00 AM UTC. Next update by: Monday, July 27, 2026, at 7:00 AM UTC

Title: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions User impact: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions. More info: As a result of this issue, admins should not create or update any Microsoft Purview Communication Compliance policies that contain conditions to avoid becoming impacted. Additionally, Data Loss Prevention (DLP) policy changes in Microsoft Purview may not take effect as expected until the issue is resolved. Current status: We're continuing to prepare the configuration changes and corrective service updates for deployment, and our latest estimate is that we expect to complete the deployment by the time of our next communication update. Scope of impact: This issue may affect any admin. This section may be updated as the investigation continues. Next update by: Monday, July 27, 2026, at 12:00 AM UTC

Title: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions User impact: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions. More info: As a result of this issue, admins should not create or update any Microsoft Purview Communication Compliance policies that contain conditions to avoid becoming impacted. Additionally, Data Loss Prevention (DLP) policy changes in Microsoft Purview may not take effect as expected until the issue is resolved. Current status: The configuration changes and corrective service updates is taking longer than initially expected to apply, as we work to validate that the alterations won't cause any further problems within the service. Scope of impact: This issue may affect any admin. This section may be updated as the investigation continues. Next update by: Sunday, July 26, 2026, at 5:00 PM UTC

Title: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions User impact: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions. More info: As a result of this issue, admins should not create or update any Microsoft Purview Communication Compliance policies that contain conditions to avoid becoming impacted. Additionally, Data Loss Prevention (DLP) policy changes in Microsoft Purview may not take effect as expected until the issue is resolved. Current status: We’re continuing to apply a set of configuration changes to ensure that further impact is prevented and anticipate that these changes will take effect prior to our next scheduled update. Additionally, we’re continuing our efforts to initiate the deployment of the corrective service change to address the issues within the aforementioned recent change which we suspect is responsible for causing this issue. Scope of impact: This issue may affect any admin. This section may be updated as the investigation continues. Next update by: Saturday, July 25, 2026, at 5:00 PM UTC

Title: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions User impact: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions. More info: As a result of this issue, admins should not create or update any Microsoft Purview Communication Compliance policies that contain conditions to avoid becoming impacted. Additionally, Data Loss Prevention (DLP) policy changes in Microsoft Purview may not take effect as expected until the issue is resolved. Current status: We're in the process of deploying a corrective service change to address the issues within the aforementioned recent change which we suspect is responsible for impact. We anticipate that these actions will validate our theory and determine whether additional troubleshooting actions will be necessary. Scope of impact: This issue may affect any admin. This section may be updated as the investigation continues. Next update by: Saturday, July 25, 2026, at 3:30 AM UTC

Title: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions User impact: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions. More info: As a result of this issue, admins should not create or update any Microsoft Purview Communication Compliance policies that contain conditions to avoid becoming impacted. Current status: We're continuing our analysis on the recent change which we suspect is responsible for impact to validate our theory and cultivate our next troubleshooting actions. Scope of impact: This issue may affect any admin. This section may be updated as the investigation continues. Next update by: Saturday, July 25, 2026, at 2:30 AM UTC

Title: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions User impact: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions. More info: As a result of this issue, admins should not create or update any Microsoft Purview Communication Compliance policies that contain conditions to avoid becoming impacted. Current status: We're investigating a recent change which we suspect is responsible for impact to confirm our theory and determine next steps for impact remediation. Scope of impact: This issue may affect any admin. This section may be updated as the investigation continues. Next update by: Saturday, July 25, 2026, at 12:30 AM UTC

Title: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions User impact: Admins may not receive alerts for Microsoft Purview Communication Compliance policies that contain conditions. More info: As a result of this issue, admins should not create or update any Microsoft Purview Communication Compliance policies that contain conditions to avoid becoming impacted. Current status: We're investigating a potential issue with Microsoft Purview and checking for impact to your organization. We'll provide an update within 30 minutes.