Admins may be unable to access Content Explorer or Data Explorer in Microsoft Purview

Title: Admins may be unable to access Content Explorer or Data Explorer in Microsoft Purview User impact: Admins may have been unable to access Content Explorer or Data Explorer in Microsoft Purview. Final status: We've confirmed that a recent authentication configuration update resulted in increased restrictions on cross-resource token usage, resulting in impact. We've applied a configuration change to remediate impact and confirmed with a subset of affected users that the issue was successfully resolved. Scope of impact: This issue may have affected any admin attempting to access Content Explorer or Data Explorer in Microsoft Purview. Start time: Thursday, August 13, 2026, at 9:07 PM UTC End time: Monday, August 24, 2026, at 6:15 PM UTC Root cause: A recent authentication configuration update resulted in increased restrictions on cross-resource token usage, resulting in impact. Next steps: - We're reviewing our change testing and validation procedures to identify opportunities to improve impact detection and prevent similar future occurrences. This is the final update for the event.

Title: Admins may be unable to access Content Explorer or Data Explorer in Microsoft Purview User impact: Admins may be unable to access Content Explorer or Data Explorer in Microsoft Purview. Current status: We're working to develop a configuration change to address the potential authentication issue to both confirm our theory as the cause of impact and mitigate the issue for affected admins. Scope of impact: This issue may affect any admin attempting to access Content Explorer or Data Explorer in Microsoft Purview. Next update by: Monday, August 24, 2026, at 7:30 PM UTC

Title: Admins may be unable to access Content Explorer or Data Explorer in Microsoft Purview User impact: Admins may be unable to access Content Explorer or Data Explorer in Microsoft Purview. Current status: We suspect a potential authentication issue may be occurring resulting in impact to admins. We're investigating service health telemetry in parallel with Microsoft Purview logs to confirm this theory and determine our next troubleshooting steps. Scope of impact: This issue may affect any admin attempting to access Content Explorer or Data Explorer in Microsoft Purview. Next update by: Monday, August 24, 2026, at 5:30 PM UTC

Title: Admins may be unable to access Content Explorer or Data Explorer in Microsoft Purview User impact: Admins may be unable to access Content Explorer or Data Explorer in Microsoft Purview. Current status: We're investigating a potential issue with Microsoft Purview and checking for impact to your organization. We'll provide an update within 30 minutes.