Service issues › MV1266870
Users may have had intermittent failures with Viva Engage
- Started
- 31 Mar 2026 20:20 UTC
- Resolved
- 31 Mar 2026 21:05 UTC
- Status
- serviceRestored
- Origin
- microsoft
Timeline & resolution
31 Mar 2026 21:43 UTC · regular
Title: Users may have had intermittent failures with Viva Engage
User impact: Users may have had intermittent failures with Viva Engage.
Final status: While we were in the process of analyzing a portion of support infrastructure capacity, system monitoring indicated that the service had returned to normal health. We've confirmed that the issue is no longer occurring and we'll continue to monitor the service to ensure that the problem doesn't happen again.
Scope of impact: Users may have experienced intermittent failures with Viva Engage.
Start time: Tuesday, March 31, 2026, at 8:20 PM UTC
End time: Tuesday, March 31, 2026, at 9:05 PM UTC
This is the final update for the event.
31 Mar 2026 21:23 UTC · regular
Title: We're looking into a potential problem impacting Viva Engage
User impact: We're checking for potential impact to your users.
Current status: We're investigating a potential issue with Microsoft Viva Engage and checking for impact to your organization. We'll provide an update within 30 minutes.
Source: Microsoft 365 service health.