Users may be unable to load the Data Quality page in Microsoft Viva Insights and receive an error

Title: Users may be unable to load the Data Quality page in Microsoft Viva Insights and receive an error User impact: Users may have been unable to load the Data Quality page in Microsoft Viva Insights and received an error. More info: Users received an error stating “Something went wrong” when attempting to load the Data Quality page. Final status: The deployment of the code fix completed, and after a period of monitoring, we've confirmed impact is remediated. Scope of impact: Any user attempting to load the Data Quality page may have been impacted. Start time: Thursday, April 2, 2026, at 2:37 AM UTC End time: Friday, April 3, 2026, at 10:40 PM UTC Root cause: A recent code change switched the underlying data source for the Data Quality page in Microsoft Viva Insights, introducing a temporary service API issue that resulted in impact. Next steps: - To help prevent similar impact in the future, we're further reviewing our code change release procedures to identify issues before being deployed. This is the final update for the event.

Title: Users may be unable to load the Data Quality page in Microsoft Viva Insights and receive an error User impact: Users may be unable to load the Data Quality page in Microsoft Viva Insights and receive an error. More info: Users receive an error stating “Something went wrong” when attempting to load the Data Quality page. Current status: We've validated the code fix and started deploying it to all impacted users. We expect this will complete and remediate impact by our next scheduled update. Scope of impact: Any user attempting to load the Data Quality page may be impacted. Start time: Thursday, April 2, 2026, at 2:37 AM UTC Root cause: A recent code change switched the underlying data source for certain pages in Microsoft Viva Insights, introducing a temporary service API issue that resulted in impact. Next update by: Saturday, April 4, 2026, at 1:00 AM UTC

Title: Users may be unable to load the Data Quality page in Microsoft Viva Insights and receive an error User impact: Users may be unable to load the Data Quality page in Microsoft Viva Insights and receive an error. More info: Users receive an error stating “Something went wrong” when attempting to load the Data Quality page. Current status: We're continuing to validate the code fix that we expect will remediate impact. Once this validation completes we'll deploy the code fix to the affected environment and provide a timeline for remediation. Scope of impact: Any user attempting to load the Data Quality page may be impacted. Start time: Thursday, April 2, 2026, at 2:37 AM UTC Root cause: A recent code change switched the underlying data source for certain pages in Microsoft Viva Insights, introducing a temporary service API issue that resulted in impact. Next update by: Friday, April 3, 2026, at 10:30 PM UTC

Title: Users may be unable to load the Data Quality page in Microsoft Viva Insights and receive an error User impact: Users may be unable to load the Data Quality page in Microsoft Viva Insights and receive an error. More info: Users receive an error stating “Something went wrong” when attempting to load the Data Quality page. Current status: We've identified that a recent code change switched the underlying data source for certain pages in Microsoft Viva Insights, introducing a temporary service API issue that resulted in impact. We're validating a code fix to potentially remediate impact. Once this validation completes we'll deploy the code fix to the affected environment. Scope of impact: Any user attempting to load the Data Quality page may be impacted. Next update by: Friday, April 3, 2026, at 8:30 PM UTC