Service issues › MV1392264

Users may see stale data in Copilot dashboards and analyst workbench reports in Microsoft Viva Insights

Resolved Microsoft Viva General advisory
Started
14 Jun 2026 20:12 UTC
Resolved
16 Jun 2026 03:54 UTC
Status
serviceRestored
Origin
microsoft

Timeline & resolution

16 Jun 2026 04:15 UTC · regular

Title: Users may see stale data in Copilot dashboards and analyst workbench reports in Microsoft Viva Insights User impact: Users may have seen stale data in Copilot dashboards and analyst workbench reports in Microsoft Viva Insights. Final status: We deployed a code solution to the affected environment and confirmed through our telemetry that the impact is remediated. Scope of impact: This issue may have affected users viewing data from Copilot dashboards and analyst workbench reports in Microsoft Viva Insights. Start time: Sunday, June 14, 2026, at 8:12 PM UTC End time: Tuesday, June 16, 2026, at 3:54 AM UTC Root cause: A recent code change resulted in a version mismatch between underlying components responsible for processing data to the affected reports. Next steps: We're reviewing our service update procedures to improve our methods of detecting and preventing code issues prior to their deployment in the future. This is the final update for the event.

16 Jun 2026 02:18 UTC · regular

Title: Users may see stale data in Copilot dashboards and analyst workbench reports in Microsoft Viva Insights User impact: Users may see stale data in Copilot dashboards and analyst workbench reports in Microsoft Viva Insights. Current status: We've begun the deployment of the code solution to the remaining affected users. We're monitoring as this progresses to establish a completion timeline. Scope of impact: This issue may affect users viewing data from Copilot dashboards and analyst workbench reports in Microsoft Viva Insights. This section may be updated as our investigation continues. Start time: Sunday, June 14, 2026, at 8:12 PM UTC Root cause: A recent code change is resulting in a version mismatch between underlying components responsible for processing data to the affected reports. Next update by: Tuesday, June 16, 2026, at 6:00 AM UTC

16 Jun 2026 00:23 UTC · regular

Title: Users may see stale data in Copilot dashboards and analyst workbench reports in Microsoft Viva Insights User impact: Users may see stale data in Copilot dashboards and analyst workbench reports in Microsoft Viva Insights. Current status: We've deployed the code solution to a majority of the affected users and are finalizing the deployment for the remaining users. Scope of impact: This issue may affect users viewing data from Copilot dashboards and analyst workbench reports in Microsoft Viva Insights. Start time: Sunday, June 14, 2026, at 8:12 PM UTC Root cause: A recent code change is resulting in a version mismatch between underlying components responsible for processing data to the affected reports. Next update by: Tuesday, June 16, 2026, at 2:30 AM UTC

15 Jun 2026 16:41 UTC · regular

Title: Users may see stale data in Copilot dashboards and analyst workbench reports in Microsoft Viva Insights User impact: Users may see stale data in Copilot dashboards and analyst workbench reports in Microsoft Viva Insights. Current status: We've identified that a recent code change that was deployed resulted in a version mismatch between underlying components responsible for processing data to the affected reports. We've initiated the deployment of a code fix to correct this issue and populate the affected data from the impacted time period to remediate impact for all users. Scope of impact: This issue may affect users viewing data from Copilot dashboards and analyst workbench reports in Microsoft Viva Insights. Start time: Sunday, June 14, 2026, at 8:12 PM UTC Root cause: A recent code change is resulting in a version mismatch between underlying components responsible for processing data to the affected reports. Next update by: Tuesday, June 16, 2026, at 12:30 AM UTC

15 Jun 2026 16:27 UTC · regular

Title: Users may see stale data in Copilot dashboards and analyst workbench reports in Microsoft Viva Insights User impact: Users may see stale data in Copilot dashboards and analyst workbench reports in Microsoft Viva Insights. Current status: We're investigating a potential issue with Microsoft Viva Insights and checking for impact to your organization. We'll provide an update within 30 minutes.

Source: Microsoft 365 service health.