Service issues › MV1461005
Some users may be unable to access Microsoft Viva Glint services
- Started
- 24 Aug 2026 18:16 UTC
- Resolved
- 24 Aug 2026 20:34 UTC
- Status
- serviceRestored
- Origin
- microsoft
Timeline & resolution
24 Aug 2026 20:41 UTC · regular
Title: Some users may be unable to access Microsoft Viva Glint services
User impact: Users may have been unable to access Viva Glint services.
More info: Affected users were able to sign in as expected but may have seen a blank page and weren't able to access any Viva Glint services.
Final status: We've completed rolling back the offending build and after monitoring service health metrics, confirmed the impact is remediated.
Scope of impact: Some users who attempted to access Microsoft Viva Glint services may have been impacted.
Start time: Monday, August 24, 2026, at 5:20 PM UTC
End time: Monday, August 24, 2026, at 7:47 PM UTC
Root cause: A recent build release contained a regression which caused the impact.
Next steps:
- We're reviewing our build update standards to ensure similar regressions are identified and corrected ahead of deployment to ensure this doesn't reoccur.
This is the final update for the event.
24 Aug 2026 19:34 UTC · regular
Title: Some users may be unable to access Microsoft Viva Glint services
User impact: Users may be unable to access Viva Glint services.
More info: Affected users are able to sign in as expected but may see a blank page and won't be able to access any Viva Glint services.
Current status: We're monitoring as the release containing the regression is rolled back to ensure the issue is remediated and no further actions are necessary to fully resolve the impact.
Scope of impact: Some users attempting to access Microsoft Viva Glint services may be impacted. This section may be updated as our investigation continues.
Start time: Monday, August 24, 2026, at 5:20 PM UTC
Root cause: A recent build release contains a regression which is causing the impact.
Next update by: Monday, August 24, 2026, at 10:00 PM UTC
24 Aug 2026 18:44 UTC · regular
Title: Some users may be unable to access Microsoft Viva Glint services
User impact: Users may be unable to access Viva Glint services.
More info: Affected users are able to sign in as expected but may see a blank page and won't be able to access any Viva Glint services.
Current status: Our investigation determined that a recent build release contains a regression which is causing the impact. We're rolling this release back to remediate the issue.
Scope of impact: Some users attempting to access Microsoft Viva Glint services may be impacted. This section may be updated as our investigation continues.
Start time: Monday, August 24, 2026, at 5:20 PM UTC
Root cause: A recent build release contains a regression which is causing the impact.
Next update by: Monday, August 24, 2026, at 8:00 PM UTC
24 Aug 2026 18:24 UTC · regular
Title: Some users may be unable to access Microsoft Viva Glint services
User impact: Users may be unable to access Viva Glint services.
More info: Affected users are able to log in as expected but may see a blank page and won't be able to access any Viva Glint services.
Current status: We're investigating a potential issue with Viva Glint and checking for impact to your organization. We'll provide an update within 30 minutes.
Source: Microsoft 365 service health.