Service issues › MV1465260
Some users may be unable to perform searches in Microsoft Viva Engage
- Started
- 31 Aug 2026 21:45 UTC
- Resolved
- 01 Sep 2026 02:25 UTC
- Status
- serviceRestored
- Origin
- microsoft
Timeline & resolution
01 Sep 2026 03:15 UTC · regular
Title: Some users may be unable to perform searches in Microsoft Viva Engage
User impact: Users may have been unable to perform searches in Microsoft Viva Engage.
Final status: We updated the authentication component configuration and monitored the telemetry to confirm that the impact was remediated.
Scope of impact: This issue may have potentially impacted any user performing searches in Microsoft Viva Engage.
Start time: Monday, August 31, 2026, at 9:45 PM UTC
End time: Tuesday, September 1, 2026, at 2:25 AM UTC
Root cause: A recent authentication component configuration change in Microsoft Viva Engage impacted search functionality.
Next steps: We're reviewing our service update procedures to be identify similar configuration problems prior to their implementation in the future.
This is the final update for the event.
01 Sep 2026 00:34 UTC · regular
Title: Some users may be unable to perform searches in Microsoft Viva Engage
User impact: Users may be unable to perform searches in Microsoft Viva Engage.
Current status: We identified a authentication configuration change in Microsoft Viva Engage that is impacting searches. We're working to update the authentication configuration to remediate the impact.
Scope of impact: This issue may be potentially impacting any user performing searches in Microsoft Viva Engage.
Start time: Monday, August 31, 2026, at 9:45 PM UTC
Root cause: A recent authentication configuration change in Microsoft Viva Engage impacts search functionality.
Next update by: Tuesday, September 1, 2026, at 3:00 AM UTC
31 Aug 2026 23:59 UTC · regular
Title: Some users may be unable to perform searches in Microsoft Viva Engage
User impact: Users may be unable to perform searches in Microsoft Viva Engage.
Current status: We're investigating a potential issue with Microsoft Viva Engage and checking for impact to your organization. We'll provide an update within 30 minutes.
Source: Microsoft 365 service health.