Service issues › MV1489881

Users are unable to create or edit new meeting or broadcast events in Microsoft Viva Engage

Resolved Microsoft Viva Upload files/notes/documents advisory
Started
06 Oct 2026 21:09 UTC
Resolved
07 Oct 2026 05:08 UTC
Status
serviceRestored
Origin
microsoft

Timeline & resolution

07 Oct 2026 05:21 UTC · regular

Title: Users are unable to create or edit new meeting or broadcast events in Microsoft Viva Engage User impact: Users were unable to create or edit new meeting or broadcast events in Viva Engage. More info: Users in Europe and the United States were unable to create or edit new meeting or broadcast events in Viva Engage. Existing events and meetings remained accessible and weren't impacted. To bypass this issue, affected users could've created the meeting or town hall directly in Microsoft Teams and shared the link in Viva Engage. Final status: We've completed deploying our fix and confirmed with our service telemetry metrics that this issue is resolved. Scope of impact: Impact may have occurred for all users in Europe and the United States when users attempted to create or edit new meeting or broadcast events in Viva Engage. Start time: Tuesday, October 6, 2026, at 1:44 AM UTC End time: Wednesday, October 7, 2026, at 4:50 AM UTC Root cause: A recent deployment introduced a configuration issue that prevented users from creating or editing meeting and broadcast events. Next steps: - We're investigating the impacting recent deployment to pinpoint what the change was intended to do and why impact wasn't caught during the testing and validation phase so that we can prevent impact to the ability of creating and editing of new meetings or broadcast events in Microsoft Viva Engage. This is the final update for the event.

07 Oct 2026 01:51 UTC · regular

Title: Users are unable to create or edit new meeting or broadcast events in Microsoft Viva Engage User impact: Users are unable to create or edit new meeting or broadcast events in Viva Engage. More info: Users in Europe and the United States are unable to create or edit new meeting or broadcast events in Viva Engage. Existing events and meetings remain accessible and aren't impacted. To bypass this issue, affected users can create the meeting or town hall directly in Microsoft Teams and share the link in Viva Engage. Current status: We’ve determined that a recent deployment introduced a configuration issue that prevented users from creating or editing meeting and broadcast events. Deployment of our fix is in its final stages, and we anticipate that it will complete to resolve the issue by our next scheduled update. Scope of impact: Impact may occur for all users in Europe and the United States when users attempt to create or edit new meeting or broadcast events in Viva Engage. This information may be updated as our investigation continues. Root cause: A recent deployment introduced a configuration issue that prevented users from creating or editing meeting and broadcast events. Next update by: Wednesday, October 7, 2026, at 7:00 AM UTC

06 Oct 2026 21:11 UTC · regular

Title: Users are unable to create or edit new meeting or broadcast events in Microsoft Viva Engage User impact: Users are unable to create or edit new meeting or broadcast events in Viva Engage. More info: Users in Europe and the United States are unable to create or edit new meeting or broadcast events in Viva Engage. Existing events and meetings remain accessible and aren't impacted. To bypass this issue, affected users can create the meeting or town hall directly in Microsoft Teams and share the link in Viva Engage. Current status: We’ve received reports from affected users that users are unable to create or edit new meeting or broadcast events in Viva Engage. We’ve developed a configuration fix and are deploying it to the affected environments to mitigate the impact while we continue investigating the underlying cause. Based on our current estimates, we suspect that the configuration fix will complete deployment by our next scheduled update. Scope of impact: Impact may occur for all users in Europe and the United States when users attempt to create or edit new meeting or broadcast events in Viva Engage. This information may be updated as our investigation continues. Next update by: Wednesday, October 7, 2026, at 2:00 AM UTC

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