Service issues › OD1296516
Users may not be able to load the search bar in Microsoft OneDrive
- Started
- 30 Apr 2026 07:30 UTC
- Resolved
- 30 Apr 2026 18:45 UTC
- Status
- serviceRestored
- Origin
- microsoft
Timeline & resolution
30 Apr 2026 20:20 UTC · regular
Title: Users may not be able to load the search bar in Microsoft OneDrive
User impact: Users may not have been able to load the search bar in OneDrive.
Final status: We’ve confirmed that the recent change that we rolled back contained a regression that resulted in this impact. After completing this rollback, we were able to confirm that this action resolved the through service health telemetry and confirmation from a subset of affected users.
Scope of impact: This event impacted any user attempting to use the search bar in OneDrive.
Start time: Thursday, April 30, 2026, at 7:30 AM UTC
End time: Thursday, April 30, 2026, at 6:45 PM UTC
Root cause: A recent service update contained a regression that resulted in this impact.
Next steps:
- We're reviewing the responsible change to better understand what led to the error that resulted in impact and prevent similar future occurrences by improving our service update testing and validation phases.
This is the final update for the event.
30 Apr 2026 18:30 UTC · regular
Title: Users may not be able to load the search bar in Microsoft OneDrive
User impact: Users may not be able to load the search bar in Microsoft OneDrive.
Current status: We've discovered a recent change that may be contributing to this event. We’ve rolled it back and our monitoring service health to determine whether this mitigates the event, which will help us confirm our hypothesis on the root cause of impact.
Scope of impact: This event impacts any user attempting to use the search bar in OneDrive.
Next update by: Thursday, April 30, 2026, at 8:30 PM UTC
30 Apr 2026 17:16 UTC · regular
Title: Users may not be able to load the search bar in Microsoft OneDrive
User impact: Users may not be able to load the search bar in Microsoft OneDrive.
Current status: We've reproduced the issue in our environment, and we're reviewing traces collected while the issue is occurring to pinpoint the source of the failure.
Scope of impact: This event impacts any user attempting to use the search bar in Microsoft OneDrive.
Next update by: Thursday, April 30, 2026, at 6:30 PM UTC
Source: Microsoft 365 service health.