Admins were unable to complete Microsoft OneDrive or SharePoint site migrations

Title: Admins were unable to complete Microsoft OneDrive or SharePoint site migrations User impact: Admins were unable to complete OneDrive or SharePoint site migrations. More info: Several migration workflows may have experienced impact, which included: - Newly initiated Cross-Geo OneDrive or SharePoint site moves would have failed to start. - Newly initiated Cross-Tenant OneDrive or SharePoint site migrations would have failed to start. - Admins may have seen some migration jobs remain in the Scheduled/Queued state. Final status: We've received confirmation from previously impacted users that the issue is no longer occurring. Scope of impact: This issue would have impacted any admins attempting to perform OneDrive or SharePoint site migrations. This only applied to the M365 Multi-Geo and Cross-Tenant Migration features for SharePoint and OneDrive. Other modes of migration, such as Migration Manager (https://learn.microsoft.com/en-us/sharepointmigration/mm-get-started) or 3rd party tools, were not affected. Start time: Wednesday, October 28, 2026, at 6:29 PM UTC End time: Monday, November 2, 2026, at 3:37 PM UTC Root cause: A configuration issue within a backend migration job resulted in impact. Next steps: - We're reviewing the migration infrastructure to better understand how to prevent this type of issue happening again. This is the final update for the event.

Title: Admins are unable to complete Microsoft OneDrive or SharePoint site migrations User impact: Admins are unable to complete OneDrive or SharePoint site migrations. More info: Several migration workflows may experience impact, which include: - Newly initiated Cross-Geo OneDrive or SharePoint site moves will fail to start. - Newly initiated Cross-Tenant OneDrive or SharePoint site migrations will fail to start. - Admins may see some migration jobs remain in the Scheduled/Queued state. Current status: The aforementioned fix deployment has completed successfully. We're reaching out to a sample of previously affected admins to validate that this functionality has been restored. Scope of impact: This issue will impact any admins attempting to perform OneDrive or SharePoint site migrations. This applies only to the M365 Multi-Geo and Cross-Tenant Migration features for SharePoint and OneDrive. Other modes of migration, such as Migration Manager (https://learn.microsoft.com/en-us/sharepointmigration/mm-get-started) or 3rd party tools, are not affected. This information may be updated as our investigation continues. Start time: Wednesday, October 28, 2026, at 6:29 PM UTC Next update by: Tuesday, November 3, 2026, at 3:00 AM UTC

Title: Admins are unable to complete Microsoft OneDrive or SharePoint site migrations User impact: Admins are unable to complete OneDrive or SharePoint site migrations. More info: Several migration workflows may experience impact, which include: - Newly initiated Cross-Geo OneDrive or SharePoint site moves will fail to start. - Newly initiated Cross-Tenant OneDrive or SharePoint site migrations will fail to start. - Admins may see some migration jobs remain in the Scheduled/Queued state. Current status: The deployment is progressing as expected and we believe this to fully complete within the next eight hours. To expedite recovery, once a section of the service receives the full deployment, we're making the required configuration change to allow the processing of the migration jobs, so some organizations and admins will begin to experience relief sooner. Scope of impact: This issue will impact any admins attempting to perform OneDrive or SharePoint site migrations. This applies only to the M365 Multi-Geo and Cross-Tenant Migration features for SharePoint and OneDrive. Other modes of migration, such as Migration Manager (https://learn.microsoft.com/en-us/sharepointmigration/mm-get-started) or 3rd party tools, are not affected. This information may be updated as our investigation continues. Start time: Wednesday, October 28, 2026, at 6:29 PM UTC Next update by: Saturday, October 31, 2026, at 5:00 AM UTC

Title: Admins are unable to complete Microsoft OneDrive or SharePoint site migrations User impact: Admins are unable to complete OneDrive or SharePoint site migrations. More info: Several migration workflows may experience impact, which include: - Newly initiated Cross-Geo OneDrive or SharePoint site moves will fail to start. - Newly initiated Cross-Tenant OneDrive or SharePoint site migrations will fail to start. - Admins may see some migration jobs remain in the Scheduled/Queued state. Current status: We've identified the source of the issue, and have developed a fix which we are currently testing. Once the validations are complete, we'll start deployment. Scope of impact: This issue will impact any admins attempting to perform OneDrive or SharePoint site migrations. This applies only to the M365 Multi-Geo and Cross-Tenant Migration features for SharePoint and OneDrive. Other modes of migration, such as Migration Manager (https://learn.microsoft.com/en-us/sharepointmigration/mm-get-started) or 3rd party tools, are not affected. This information may be updated as our investigation continues. Start time: Wednesday, October 28, 2026, at 6:29 PM UTC Next update by: Friday, October 30, 2026, at 6:00 PM UTC

Title: Admins are unable to complete cross-tenant Microsoft OneDrive migrations User impact: Admins are unable to complete cross-tenant OneDrive migrations. More info: Admins may see some migration jobs remain in the Scheduled/Queued state. Current status: We're continuing to review the move request jobs, and the underlying migration infrastructure to isolate the source of the issue. Scope of impact: This could potentially impact an admins attempting to perform cross-tenant OneDrive migrations. This information may be updated as our investigation continues. Next update by: Thursday, October 29, 2026, at 6:00 PM UTC

Title: Admins are unable to complete cross-tenant Microsoft OneDrive migrations User impact: Admins are unable to complete cross-tenant OneDrive migrations. More info: Admins may see some migration jobs remain in the Scheduled/Queued state. Current status: We're reviewing the move request jobs to identify where the migration process is failing to complete. Once this review is complete, we'll have a better understanding of the root cause and the appropriate steps to mitigate impact. Scope of impact: Your organization is affected by this event, and admins attempting to complete cross-tenant OneDrive migrations are impacted. This information may be updated as our investigation continues. Next update by: Thursday, October 29, 2026, at 2:30 PM UTC

Title: Admins are unable to complete cross-tenant Microsoft OneDrive migrations User impact: Admins are unable to complete cross-tenant OneDrive migrations. More info: Admins may see some migration jobs remain in the Scheduled/Queued state. Current status: We're analyzing support provided information to determine our next troubleshooting steps. Scope of impact: Your organization is affected by this event, and admins attempting to complete cross-tenant OneDrive migrations are impacted. Next update by: Thursday, October 29, 2026, at 12:30 PM UTC