Service issues › OP1432645
Microsoft 365 Apps usage reports from the Microsoft 365 admin center may be delayed for admins and users
- Started
- 19 Jul 2026 00:00 UTC
- Resolved
- 20 Jul 2026 21:06 UTC
- Status
- serviceRestored
- Origin
- microsoft
Timeline & resolution
20 Jul 2026 21:23 UTC · regular
Title: Microsoft 365 Apps usage reports from the Microsoft 365 admin center may be delayed for admins and users
User impact: Microsoft 365 Apps usage reports from the Microsoft 365 admin center may have been delayed for admins and users.
Final status: We've completed processing the backlog of impacted Microsoft 365 Apps usage reports and validated that admins are now able to view up to date usage reports as expected.
Scope of impact: This issue may have potentially affected any admin attempting to view Microsoft 365 Apps usage reports in the Microsoft 365 admin center.
Start time: Sunday, July 19, 2026, at 12:00 AM UTC
End time: Monday, July 20, 2026, at 9:06 PM UTC
Root cause: An issue with the pipeline for our upstream data source responsible for timely report data in the Microsoft 365 admin center was causing Microsoft 365 Apps usage report delays.
Next steps:
- We're analyzing the affected data pipeline to isolate what additional performance optimizations we can implement to improve the resiliency of our service to ensure similar imapct scenarios don't occur in the future.
This is the final update for the event.
20 Jul 2026 17:50 UTC · regular
Title: Microsoft 365 Apps usage reports from the Microsoft 365 admin center may be delayed for admins and users
User impact: Microsoft 365 Apps usage reports from the Microsoft 365 admin center may be delayed for admins and users.
Current status: We've applied a fix to correct the issues with the pipeline for our upstream data source and the delayed reports for the majority of affected admins and users have completed processing except for those that're located in Europe. We're continuing to monitor as the remaining data is processed.
Scope of impact: This issue may potentially affect any admin attempting to view Microsoft 365 Apps usage reports in the Microsoft 365 admin center.
Start time: Sunday, July 19, 2026, at 12:00 AM UTC
Root cause: An issue with the pipeline for our upstream data source responsible for timely report data in the Microsoft 365 admin center is causing Microsoft 365 Apps usage report delays.
Next update by: Monday, July 20, 2026, at 11:00 PM UTC
19 Jul 2026 21:18 UTC · regular
Title: Microsoft 365 Apps usage reports from the Microsoft 365 admin center may be delayed for admins and users
User impact: Microsoft 365 Apps usage reports from the Microsoft 365 admin center may be delayed for admins and users.
Current status: We're continuing to address our upstream data source pipeline problems to remediate the impact. We're expecting an updated timeline for our mitigation efforts will be available by our next scheduled communication update.
Scope of impact: This issue may potentially affect any admin attempting to view Microsoft 365 Apps usage reports in the Microsoft 365 admin center.
Start time: Sunday, July 19, 2026, at 12:00 AM UTC
Root cause: An issue with the pipeline for our upstream data source responsible for timely report data in the Microsoft 365 admin center is causing Microsoft 365 Apps usage report delays.
Next update by: Monday, July 20, 2026, at 6:30 PM UTC
19 Jul 2026 01:39 UTC · regular
Title: Microsoft 365 Apps usage reports from the Microsoft 365 admin center may be delayed for admins and users
User impact: Microsoft 365 Apps usage reports from the Microsoft 365 admin center may be delayed for admins and users.
Current status: We've identified an issue in our telemetry indicating that report data is delayed for Microsoft 365 Apps usage reports. We're working with our upstream data source to remediate the impact.
Scope of impact: This issue may potentially affect any admin attempting to view Microsoft 365 Apps usage reports in the Microsoft 365 admin center.
Start time: Sunday, July 19, 2026, at 12:00 AM UTC
Root cause: An issue with the pipeline for our upstream data source responsible for timely report data in the Microsoft 365 admin center is causing Microsoft 365 Apps usage report delays.
Next update by: Sunday, July 19, 2026, at 11:00 PM UTC
Source: Microsoft 365 service health.