Service issues › PB1402061
Users may be intermittently unable to export reports with sensitivity labels in Power BI
- Started
- 23 Jun 2026 13:50 UTC
- Resolved
- 23 Jun 2026 17:07 UTC
- Status
- serviceRestored
- Origin
- microsoft
Timeline & resolution
23 Jun 2026 17:07 UTC · regular
Title: Users may be intermittently unable to export reports with sensitivity labels in Power BI
User impact: Users may have been intermittently unable to export reports with sensitivity labels in Power BI.
More info: As a result of impact, users’ exports may have failed or had incomplete export operations. Export operations may have succeeded on retry.
Final status: After reviewing service health telemetry, we confirmed that service infrastructure which Power BI relies on for processing export requests experienced an issue resulting in suboptimal performance and impact. To remediate impact, we've routed export request traffic to alternate infrastructure while applying optimizations to the impacted infrastructure so requests could process properly. We've rerouted traffic back to the original infrastructure at this time and confirmed impact was successfully remediated.
Scope of impact: This issue may have affected any user attempting to export reports with sensitivity labels in Power BI.
Start time: Tuesday, June 23, 2026, at 1:50 PM UTC
End time: Tuesday, June 23, 2026, at 5:07 PM UTC
Root cause: Service infrastructure which Power BI relies on for processing export requests experienced an issue resulting in suboptimal performance and impact.
Next steps:
- We're investigating why the affected infrastructure was performing at suboptimal thresolds to better understand and prevent similar future impact.
This is the final update for the event.
23 Jun 2026 15:58 UTC · regular
Title: Users may be intermittently unable to export reports with sensitivity labels in Power BI
User impact: Users may be intermittently unable to export reports with sensitivity labels in Power BI.
More info: As a result of impact, users’ exports may fail or have incomplete export operations. Export operations may succeed on retry.
Current status: We're reviewing service health telemetry information to identify and isolate potential sources of impact for further investigation.
Scope of impact: This issue may affect any user attempting to export reports with sensitivity labels in Power BI.
Next update by: Tuesday, June 23, 2026, at 5:30 PM UTC
23 Jun 2026 15:37 UTC · regular
Title: Users may be intermittently unable to export reports with sensitivity labels in Power BI
User impact: Users may be intermittently unable to export reports with sensitivity labels in Power BI.
More info: As a result of impact, users’ exports may fail or have incomplete export operations. Export operations may succeed on retry.
Current status: We're investigating a potential issue with Power BI and checking for impact to your organization. We'll provide an update within 30 minutes.
© Microsoft — archived from Microsoft 365 service health. Content notice