Service issues › PB1462800
Some users may experience intermittent failures or delays when accessing Microsoft Power BI or Microsoft Fabric
- Started
- 27 Aug 2026 15:15 UTC
- Resolved
- 27 Aug 2026 16:47 UTC
- Status
- serviceRestored
- Origin
- microsoft
Timeline & resolution
27 Aug 2026 17:57 UTC · regular
Title: Some users may experience intermittent failures or delays when accessing Microsoft Power BI or Microsoft Fabric
User impact: Users may have experienced intermittent failures or delays when accessing Microsoft Power BI or Microsoft Fabric.
Final status: We've completed our monitoring period of service availability and confirmed that our performance optimizations successfully remediated impact.
Scope of impact: This incident impacted some users, who may have experienced intermittent failures or delays when accessing Microsoft Power BI or Microsoft Fabric.
Start time: Thursday, August 27, 2026, at 3:15 PM UTC
End time: Thursday, August 27, 2026, at 4:47 PM UTC
Root cause: An unexpected influx in user traffic caused our service infrastructure to begin operating in an unhealthy state, delaying the processing of user requests.
Next steps:
- We're analyzing the affected service infrastructure to validate what additional performance optimizations we can implement to bolster the resiliency of our service and to prevent similar impact scenarios from occurring in the future.
This is the final update for the event.
27 Aug 2026 17:16 UTC · regular
Title: Some users may experience intermittent failures or delays when accessing Microsoft Power BI or Microsoft Fabric
User impact: Users may experience intermittent failures or delays when accessing Microsoft Power BI or Microsoft Fabric.
Current status: Our service monitors have alerted us to an availability drop affecting some users accessing Microsoft Power BI or Microsoft Fabric, who may experience intermittent failures or delays accessing our services. We've validated that impact was caused by an unexpected influx in user traffic, which caused our service infrastructure to begin operating in an unhealthy state and delaying the processing of user requests. We've implemented performance optimizations to recover affected infrastructure and are monitoring service availability to confirm impact is remediated.
Scope of impact: This incident impacts some users, who may experience intermittent failures or delays when accessing Microsoft Power BI or Microsoft Fabric. This section may be updated as the investigation progresses.
Start time: Thursday, August 27, 2026, at 3:15 PM UTC
Root cause: An unexpected influx in user traffic caused our service infrastructure to begin operating in an unhealthy state, delaying the processing of user requests.
Next update by: Thursday, August 27, 2026, at 6:30 PM UTC
27 Aug 2026 17:03 UTC · regular
Title: We're looking into a potential problem impacting Microsoft Fabric and Microsoft Power BI
User impact: We're checking for potential impact to your users.
Current status: We're investigating a potential issue with Microsoft Fabric and Microsoft Power BI and checking for impact to your organization. We'll provide an update within 30 minutes.
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