Service issues › PB1464659
Some users were unable to access the Power BI Data Agent or Microsoft Fabric Environment extensions
- Started
- 31 Aug 2026 04:15 UTC
- Resolved
- 31 Aug 2026 07:20 UTC
- Status
- serviceRestored
- Origin
- microsoft
Timeline & resolution
31 Aug 2026 08:01 UTC · regular
Title: Some users were unable to access the Power BI Data Agent or Microsoft Fabric Environment extensions
User impact: Users were unable to access the Power BI Data Agent or Microsoft Fabric Environment extensions.
More info: Additionally, affected users experienced blank screens, page load failures, or 4XX errors when attempting to access Fabric extensions, including Data Agent, Environment, Pipeline experiences, and associated artifacts.
Final status: We've validated through internal testing and monitoring that the aforementioned change successfully remediated impact.
Scope of impact: Some users attempting to access the Power BI Data Agent or Microsoft Fabric Environment extensions were affected.
Start time: Monday, August 31, 2026, at 4:15 AM UTC
End time: Monday, August 31, 2026, at 7:20 AM UTC
Root cause: A recent service deployment introduced compatibility issues and delivery inconsistencies with required application assets, resulting in resource loading failures for affected users. This condition caused blank screens, page load failures, and 4XX errors when accessing affected Fabric extension experiences.
Next steps:
- We're reviewing our update procedures to better identify similar issues during our development and testing cycles.
This is the final update for this event.
31 Aug 2026 06:35 UTC · regular
Title: Some users may be unable to access the Power BI Data Agent or Microsoft Fabric Environment extensions
User impact: Users may be unable to access the Power BI Data Agent or Microsoft Fabric Environment extensions.
More info: Additionally, users may see blank screens, page load failures, or 4XX errors when attempting to access Fabric extensions, including Data Agent, Environment, Pipeline experiences, and associated artifacts.
Current status: We've identified that a recent service deployment introduced compatibility issues and delivery inconsistency with required applications, which is causing resource loading failures for affected users. We've implemented a configuration change in order to resolve the compatibility issue, and we're validating with internal testing and monitoring to confirm if our remediation efforts were successful.
Scope of impact: Some users attempting to access the Power BI Data Agent or Microsoft Fabric Environment extensions may be impacted. This information may be updated as our investigation continues.
Start time: Monday, August 31, 2026, at 4:15 AM UTC
Root cause: A recent service deployment introduced compatibility issues and delivery inconsistency with required applications, which is causing resource loading failures for affected users.
Next update by: Monday, August 31, 2026, at 8:30 AM UTC
31 Aug 2026 06:22 UTC · regular
Title: Some users may be unable to access the Power BI Data Agent or Microsoft Fabric Environment extensions
User impact: Users may be unable to access the Power BI Data Agent or Microsoft Fabric Environment extensions.
More info: Additionally, impacted users may see blank reports rendering.
Current status: We're investigating a potential issue with Microsoft Fabric and Power BI and checking for impact to your organization. We'll provide an update within 30 minutes.
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