Service issues › PB1508905
Some users may encounter refresh failures when using the Dynamics 365 Business Central connector in Power BI
- Started
- 14 Oct 2026 15:00 UTC
- Resolved
- 15 Oct 2026 14:55 UTC
- Status
- serviceRestored
- Origin
- microsoft
Timeline & resolution
15 Oct 2026 15:41 UTC · regular
Title: Some users may encounter refresh failures when using the Dynamics 365 Business Central connector in Power BI
User impact: Users may have encountered refresh failures when using the Dynamics 365 Business Central connector in Power BI.
Final status: After our completed rollback of the affected service, our internal telemetry verified that the impact had been remediated.
Scope of impact: The impact was specific to some users who had expected refreshes using the Dynamics 365 Business Central connector in Power BI.
Start time: Wednesday, October 14, 2026, at 3:00 PM UTC
End time: Thursday, October 15, 2026, at 2:32 PM UTC
Root cause: A regression in the Dynamics 365 Business Central control-plane service was causing refresh failures when using the connector in Power BI
Next steps:
- We're further analyzing the regression to help us isolate its source, and to help prevent similar issues in the future.
This is the final update for the event.
15 Oct 2026 14:17 UTC · regular
Title: Some users may encounter refresh failures when using the Dynamics 365 Business Central connector in Power BI
User impact: Users may encounter refresh failures when using the Dynamics 365 Business Central connector in Power BI.
Current status: We've identified that a regression in the Dynamics 365 Business Central control plane is causing API connection failures. We're rolling back the affected service to remediate the issue and are monitoring progress.
Scope of impact: Impact may be specific to some users expecting refreshes using the Dynamics 365 Business Central connector in Power BI.
Root cause: A regression in the Dynamics 365 Business Central control-plane service is causing refresh failures when using the connector in Power BI
Next update by: Thursday, October 15, 2026, at 4:00 PM UTC
15 Oct 2026 13:31 UTC · regular
Title: Some users may encounter refresh failures when using the Dynamics 365 Business Central connector in Power BI
User impact: Users may encounter refresh failures when using the Dynamics 365 Business Central connector in Power BI.
Current status: We're continuing our analysis of service telemetry to help us identify the root cause and the next steps required to mitigate impact.
Scope of impact: Impact may be specific to some users expecting refreshes using the Dynamics 365 Business Central connector in Power BI.
Next update by: Thursday, October 15, 2026, at 4:00 PM UTC
15 Oct 2026 12:21 UTC · regular
Title: Some users may encounter refresh failures when using the Dynamics 365 Business Central connector in Power BI
User impact: Users may encounter refresh failures when using the Dynamics 365 Business Central connector in Power BI.
Current status: We're analyzing service telemetry to help us identify the root cause and the next steps required to mitigate impact.
Scope of impact: Impact may be specific to some users expecting refreshes using the Dynamics 365 Business Central connector in Power BI.
Next update by: Thursday, October 15, 2026, at 2:00 PM UTC
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