Some users may have been unable to access the new Clipchamp start page in SharePoint Online

Title: Some users may have been unable to access the new Clipchamp start page in SharePoint Online User impact: Users may have been unable to access the new Clipchamp start page in SharePoint Online. Final status: We’ve confirmed through feedback from a number of affected users that impact has been fully remediated. Scope of impact: Some users attempting to access the new Clipchamp start page in SharePoint Online may have been impacted. Start time: Friday, March 27, 2026, at 4:39 AM UTC End time: Tuesday, March 31, 2026, at 1:52 PM UTC Root cause: A recent update, which redirected users to a new video page as part of deprecating the legacy page, caused impact. Next steps: - We're reviewing our deployment procedures to help prevent similar problems from occurring in the future. This is the final update for the event.

Title: Some users may be unable to access the new Clipchamp start page within SharePoint Online User impact: Users may be unable to access the new Clipchamp start page within SharePoint Online. Current status: We've successfully reverted the offending change and confirmed that impact has mitigated for some affected users. We're waiting for additional users to test and confirm whether impact has been resolved. Scope of impact: Some users attempting to access the new Clipchamp start page within SharePoint Online may be impacted. Start time: Friday, March 27, 2026, at 4:39 AM UTC Root cause: A recent update, which redirected users to a new video page as part of deprecating the legacy page, caused impact. Next update by: Wednesday, April 1, 2026, at 3:30 PM UTC

Title: Some users may be unable to access the new Clipchamp start page within SharePoint Online User impact: Users may be unable to access the new Clipchamp start page within SharePoint Online. Current status: While the initial revert mitigated part of the issue, we’ve identified an additional update that must be reverted to fully resolve the impact. We’re reverting this change now and will share a completion timeline in our next scheduled update. Scope of impact: Some users attempting to access the new Clipchamp start page within SharePoint Online may be impacted. Start time: Friday, March 27, 2026, at 4:39 AM UTC Root cause: A recent update, which redirected users to a new video page as part of deprecating the legacy page, caused impact. Next update by: Tuesday, March 31, 2026, at 3:30 PM UTC

Title: Some users may be unable to access the new Clipchamp start page within SharePoint Online User impact: Users may be unable to access the new Clipchamp start page within SharePoint Online. Current status: We’ve confirmed that a recent update, which redirected users to a new video page as part of deprecating the legacy page, caused impact. We’ve reverted the change and reaching out to some affected users to validate the impact has been resolved. Scope of impact: Some users attempting to access the new Clipchamp start page within SharePoint Online may be impacted. Start time: Friday, March 27, 2026, at 4:39 AM UTC Root cause: A recent update, which redirected users to a new video page as part of deprecating the legacy page, caused impact. Next update by: Tuesday, March 31, 2026, at 1:30 PM UTC

Title: Some users may be unable to access the new Clipchamp start page within SharePoint Online User impact: Users may be unable to access the new Clipchamp start page within SharePoint Online. Current status: We're suspecting that a recent update may be contributing to the impact. While we continue to validate this hypothesis, we're reverting the update to determine whether this mitigates the issue. Scope of impact: Some users attempting to access the new Clipchamp start page within SharePoint Online may be impacted. Next update by: Tuesday, March 31, 2026, at 11:30 AM UTC