Users may be unable to view analytics for SharePoint Online sites

Title: Users may be unable to view analytics for SharePoint Online sites User impact: Users may have been unable to view analytics for SharePoint Online sites. More info: Specifically, when attempting to view site analytics data, the page rendered but analytics data may not have been populated. Final status: After completing our rollback of the impacting configuration change, we’ve confirmed through service health telemetry that errors associated with impact have ceased and the issue is fully remediated. Scope of impact: This issue may have affected any user attempting to view analytics for SharePoint Online sites. Start time: Friday, April 24, 2026, at 12:30 PM UTC End time: Wednesday, April 29, 2026, at 7:30 PM UTC Root cause: A recent configuration change has introduced an error in the code, resulting in impact. Next steps: We’re reviewing our change testing and validation procedures to identify how impact was missed and better prevent similar future occurrences.  This is the final update for this event.

Title: Users may be unable to view analytics for SharePoint Online sites User impact: Users may be unable to view analytics for SharePoint Online sites.  More info: Specifically, when attempting to view site analytics data, the page renders but analytics data may not be populated. Current status: After investigating the source of the impact, we've determined that a recent configuration change introduced an error in the code, resulting in impact. We've reverted this change through our rollback process and are monitoring service health telemetry to confirm errors associated with impact have ceased and the issue is fully remediated. Scope of impact: This issue may affect any user that's attempting to view analytics for SharePoint Online sites. Start time: Friday, April 24, 2026, at 12:30 PM UTC Root cause: A recent configuration change has introduced an error in the code, resulting in impact. Next update by: Wednesday, April 29, 2026, at 8:30 PM UTC

Title: Users may be unable to view analytics for SharePoint Online sites User impact: Users may be unable to view analytics for SharePoint Online sites.  More info: Specifically, when attempting to view site analytics data, the page renders but analytics data may not be populated. Current status: We're investigating a potential issue with Sharepoint Online and checking for impact to your organization. We'll provide an update within 30 minutes.