Service issues › SP1393483
Admins may have been unable to see the configuration search schema mappings in SharePoint Online
- Started
- 08 Jun 2026 03:50 UTC
- Resolved
- 29 Jul 2026 23:58 UTC
- Status
- serviceRestored
- Origin
- microsoft
Timeline & resolution
31 Jul 2026 08:20 UTC · regular
Title: Admins may have been unable to see the configuration search schema mappings in SharePoint Online
User impact: Admins may have been unable to see the configuration search schema mappings in SharePoint Online.
More info: As a workaround, administrators may have been able to refresh the affected SharePoint Online search configuration settings by opening them, making any small update, and saving them again. This triggered the configuration settings to be rewritten and may have provided immediate relief whilst we developed a long-term fix.
Final status: We've confirmed that the deployment and backfill activities have completed successfully, and service monitoring indicates that the impact has been remediated.
Scope of impact: This issue may have affected any admin attempting to configure search schema mappings in SharePoint Online.
Start time: Monday, June 8, 2026, at 3:50 AM UTC
End time: Wednesday, July 29, 2026, at 11:58 PM UTC
Root cause: A recent migration introduced a configuration issue, resulting in a regression that was causing impact.
Next steps:
- We're reviewing our migration procedures to help prevent similar problems in the future.
This is the final update for the event.
16 Jul 2026 07:05 UTC · regular
Title: Admins may be unable to see the configuration search schema mappings in SharePoint Online
User impact: Admins may be unable to see the configuration search schema mappings in SharePoint Online.
More info: As a workaround, administrators may be able to refresh the affected SharePoint Online search configuration settings by opening them, making any small update, and saving them again. This can trigger the configuration settings to be rewritten and may provide immediate relief while we develop a long-term fix.
Current status: We've determined that additional time is required to complete deployment of the remediation worldwide. Supporting code has been deployed to most affected environments, and we're preparing to initiate a backfill process to apply the necessary updates to existing data. We're expecting the backfill process to take an additional one to two weeks to complete and will provide further updates as progress continues.
Scope of impact: This issue may affect any admin attempting to configure search schema mappings in SharePoint Online. This section may be updated as our investigation proceeds.
Start time: Monday, June 8, 2026, at 3:50 AM UTC
Root cause: A recent migration introduced a configuration issue, resulting in a regression that is causing impact.
Next update by: Friday, July 31, 2026, at 10:00 AM UTC
06 Jul 2026 08:36 UTC · regular
Title: Admins may be unable to see the configuration search schema mappings in SharePoint Online
User impact: Admins may be unable to see the configuration search schema mappings in SharePoint Online.
More info: As a workaround, administrators may be able to refresh the affected SharePoint Online search configuration settings by opening them, making any small update, and saving them again. This can trigger the configuration settings to be rewritten and may provide immediate relief while we develop a long-term fix.
Current status: We've updated the affected index settings and are preparing to deploy a long-term fix worldwide. The deployment is expected to begin later this week, and based on our assessment of the affected settings, we expect the remaining impact to be resolved within approximately one week of rollout completion. We're monitoring deployment progress and will provide an update as more information becomes available.
Scope of impact: This issue may affect any admin attempting to configure search schema mappings in SharePoint Online. This section may be updated as our investigation proceeds.
Start time: Monday, June 8, 2026, at 3:50 AM UTC
Root cause: A recent migration introduced a configuration issue, resulting in a regression that is causing impact.
Next update by: Thursday, July 16, 2026, at 10:00 AM UTC
22 Jun 2026 09:18 UTC · regular
Title: Admins may be unable to see the configuration search schema mappings in SharePoint Online
User impact: Admins may be unable to see the configuration search schema mappings in SharePoint Online.
More info: As a workaround, administrators may be able to refresh the affected SharePoint Online search configuration settings by opening them, making any small update, and saving them again. This can trigger the configuration settings to be rewritten and may provide immediate relief while we develop a long-term fix.
Current status: We've determined that a recent migration introduced a configuration issue, resulting in a regression that is causing impact. As part of our mitigation efforts, we've reverted traffic to the previous pathway and are working with your representatives to implement the workaround steps detailed in the More info section, which can provide immediate relief. Meanwhile, we're continuing to develop and validate a long-term fix.
Scope of impact: This issue may affect any admin attempting to configure search schema mappings in SharePoint Online. This section may be updated as our investigation proceeds.
Start time: Monday, June 8, 2026, at 3:50 AM UTC
Root cause: A recent migration introduced a configuration issue, resulting in a regression that is causing impact.
Next update by: Monday, July 6, 2026, at 10:00 AM UTC
19 Jun 2026 09:51 UTC · regular
Title: Admins may be unable to see the configuration search schema mappings in SharePoint Online
User impact: Admins may be unable to see the configuration search schema mappings in SharePoint Online.
Current status: We're continuing to debug service code to help identify why the configuration search schema mappings in SharePoint Online are not being returned as expected for admins. These mapping and managed properties are working as expected in data ingestion and query.
Scope of impact: This issue may affect any admin attempting to configure search schema mappings in SharePoint Online. This section may be updated as our investigation proceeds.
Next update by: Monday, June 22, 2026, at 10:00 AM UTC
18 Jun 2026 10:10 UTC · regular
Title: Admins may be unable to see the configuration search schema mappings in SharePoint Online
User impact: Admins may be unable to see the configuration search schema mappings in SharePoint Online.
Current status: We’ve confirmed that admins are able to create new managed property and mapping but are unable to see the configuration search schema mappings in the search schema page. We're debugging service code to help identify why the configuration search schema mappings in SharePoint Online are not being returned as expected for admins. These mapping and managed properties are working as expected in data ingestion and query.
Scope of impact: This issue may affect any admin attempting to configure search schema mappings in SharePoint Online. This section may be updated as our investigation proceeds.
Next update by: Friday, June 19, 2026, at 10:00 AM UTC
17 Jun 2026 10:17 UTC · regular
Title: Admins may be unable to configure search schema mappings in SharePoint Online
User impact: Admins may be unable to configure search schema mappings in SharePoint Online.
Current status: We’re progressing with our review of the internal reproduction of the issue to verify property metadata and check whether promoted properties and annotations are truly indexed and can be queried with filters to aid in determining the underlying cause of impact and our subsequent troubleshooting actions. Additionally, we’re continuing to reach out to a subset of affected users to validate a potential fix, and we anticipate that the results of this validation will expedite our investigative actions.
Scope of impact: This issue may affect any admin attempting to configure search schema mappings in SharePoint Online. This section may be updated as our investigation proceeds.
Next update by: Thursday, June 18, 2026, at 10:30 AM UTC
17 Jun 2026 03:41 UTC · regular
Title: Admins may be unable to configure search schema mappings in SharePoint Online
User impact: Admins may be unable to configure search schema mappings in SharePoint Online.
Current status: We’re continuing our review of the internal reproduction of the issue to verify property metadata and check whether promoted properties and annotations are truly indexed and can be queried with filters to aid in determining the underlying cause of impact and our subsequent troubleshooting actions. Additionally, we’re reaching out to a subset of affected users to validate a potential fix, and we anticipate that the results of this validation will expedite our investigative actions.
Scope of impact: This issue may affect any admin attempting to configure search schema mappings in SharePoint Online. This section may be updated as our investigation proceeds.
Next update by: Wednesday, June 17, 2026, at 11:30 AM UTC
16 Jun 2026 18:33 UTC · regular
Title: Admins may be unable to configure search schema mappings in SharePoint Online
User impact: Admins may be unable to configure search schema mappings in SharePoint Online.
Current status: We've managed to reproduce impact in our internal testing environment, and are reviewing our reproduction to verify property metadata and check whether promoted properties and annotations are truly indexed and can be queried with filters to assist our investigation into the source of the issue.
Scope of impact: This issue may affect any admin attempting to configure search schema mappings in SharePoint Online. This section may be updated as our investigation proceeds.
Next update by: Wednesday, June 17, 2026, at 5:00 AM UTC
16 Jun 2026 16:03 UTC · regular
Title: Admins may be unable to configure search schema mappings in SharePoint Online
User impact: Admins may be unable to configure search schema mappings in SharePoint Online.
Current status: We've received reports from affected admins that they're unable to configure search schema mappings in SharePoint Online. We're reviewing service telemetry to isolate the source of the issue and determine appropriate remediation actions.
Scope of impact: This issue may affect any admin attempting to configure search schema mappings in SharePoint Online. This section may be updated as our investigation proceeds.
Next update by: Tuesday, June 16, 2026, at 7:30 PM UTC
Source: Microsoft 365 service health.