Service issues › SP1405058
Users may be unable to access or experience degraded performance when using SharePoint Online
- Started
- 26 Jun 2026 13:30 UTC
- Resolved
- 26 Jun 2026 15:00 UTC
- Status
- serviceRestored
- Origin
- microsoft
Timeline & resolution
26 Jun 2026 15:03 UTC · regular
Title: Users may be unable to access or experience degraded performance when using SharePoint Online
User impact: Users may have been unable to access or experience degraded performance when using SharePoint Online.
Final status: While we were in the process of analyzing the portion of networking infrastructure responsible for facilitating SharePoint Online access, system monitoring indicated that the service had returned to normal health. We've confirmed that the issue is no longer occurring and we'll continue to monitor the service to ensure that the problem doesn't happen again.
Scope of impact: Some users located in North America, South America, India and UAE that attempted to access or use SharePoint Online may have been impacted.
Start time: Friday, June 26, 2026, at 12:53 PM UTC
End time: Friday, June 26, 2026, at 1:06 PM UTC
This is the final update for the event.
26 Jun 2026 13:58 UTC · regular
Title: Some users may be unable to access or experience degraded performance when using SharePoint Online
User impact: Users may be unable to access or experience degraded performance when using SharePoint Online.
Current status: We've received monitoring alerts showing a significant drop in requests to the SharePoint Online service, which correlated with user reports of impact. Telemetry shows that the volume of requests dropped at 12:53 PM UTC and has returned to normal levels at 1:06 PM. Users are now reporting that impact has recovered. We suspect a potential issue within the networking layer, and we're investigating to isolate the source of the issue.
Scope of impact: This could have impacted any user, however, it appears that users in North America, South America, India and UAE experienced the highest levels of impact.
Start time: Friday, June 26, 2026, at 12:53 PM UTC
Next update by: Friday, June 26, 2026, at 3:30 PM UTC
26 Jun 2026 13:32 UTC · regular
Title: We're looking into a potential problem impacting SharePoint Online
User impact: We're checking for potential impact to your users.
Current status: We're received reports indicating an issue with SharePoint Online. We're investigating the issue further, and we'll provide an update within 30 minutes.
Source: Microsoft 365 service health.