Service issues › SP1425697

Some users' document libraries and list views using multiple group filters may have not displayed results in SharePoint

Resolved SharePoint Online SharePoint Online all features incident
Started
09 Jul 2026 11:12 UTC
Resolved
16 Jul 2026 05:50 UTC
Status
postIncidentReviewPublished
Origin
microsoft

Timeline & resolution

23 Jul 2026 20:56 UTC · regular

A post-incident report has been published.

20 Jul 2026 17:15 UTC · regular

A post-incident report has been published.

16 Jul 2026 16:02 UTC · regular

Title: Some users' document libraries and list views using multiple group filters may have not displayed results in SharePoint User impact: Users' document libraries and list views using multiple group filters may have not displayed results in SharePoint. More info: Specifically, impacted users reported that document libraries and list views using both Primary and Secondary grouping may have not displayed the full or expected results. In Classic view settings, a user would have needed to apply a 'First group by' and then a 'Then group by' to become impacted. Final status: The deployment has completed and we've confirmed that the issue is resolved. Scope of impact: Some users attempting to view document libraries and list views using multiple group filters may have been impacted. Start time: Thursday, July 9, 2026, at 11:12 AM UTC End time: Thursday, July 16, 2026, at 5:50 AM UTC Root cause: A recent change, intended to improve defense-in-depth and resiliency, contained a code bug for the service component responsible for rendering double grouped views in SharePoint Online document libraries and lists, causing impact. Specifically, a new section of code was implemented and was supposed to replace an existing code line. However, a miss in the code implementation process resulted in the initial code line remaining after the change. These code sections interacted together and resulted in an output where the request flows for combined “group by” field scenarios started to look up a specific parameter value that did not exist. As the required parameter could not be found, the requests failed and resulted in impact to multiple “grouped by” views. Next steps: - For a more comprehensive list of next steps and actions, please refer to the Post Incident Report document. We'll provide a preliminary Post-Incident Report within two business days and a final Post-Incident Report within five business days.

15 Jul 2026 16:53 UTC · regular

Title: Some users' document libraries and list views using multiple group filters may not display results in SharePoint Online User impact: Users' document libraries and list views using multiple group filters may not display results in SharePoint Online. More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping may not display the full or expected results. Current status: The fix deployment has reached over 99 percent saturation, and the majority of users should no longer be impacted. We're continuing to deploy the fix to the remaining infrastructure, and expect this to complete before our next scheduled communication update. Scope of impact: Some users attempting to view document libraries and list views using multiple group filters may be impacted. Start time: Thursday, July 9, 2026, at 3:47 PM UTC Root cause: A recent change contained a code bug for the service component responsible for rendering double grouped views in SharePoint Online document libraries and lists, causing impact. Next update by: Thursday, July 16, 2026, at 5:30 PM UTC

14 Jul 2026 17:51 UTC · regular

Title: Some users' document libraries and list views using multiple group filters may not display results in SharePoint Online User impact: Users' document libraries and list views using multiple group filters may not display results in SharePoint Online. More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping may not display the full or expected results. Current status: The deployment saturation has reached 94% and is progressing as expected. Users will start to experience relief as soon as the infrastructure they're hosted on has received the deployment. Scope of impact: Some users attempting to view document libraries and list views using multiple group filters may be impacted. This information may be updated as our investigation continues. Next update by: Wednesday, July 15, 2026, at 5:30 PM UTC

14 Jul 2026 11:11 UTC · regular

Title: Some users' document libraries and list views using multiple group filters may not display results in SharePoint Online User impact: Users' document libraries and list views using multiple group filters may not display results in SharePoint Online. More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping may not display the full or expected results. Current status: The fix has deployed to approximately 89% of the impacted environment. We're monitoring as the fix continues to propagate to the remaining environments. Scope of impact: Some users attempting to view document libraries and list views using multiple group filters may be impacted. This information may be updated as our investigation continues. Next update by: Wednesday, July 15, 2026, at 12:00 PM UTC

13 Jul 2026 16:56 UTC · regular

Title: Some users' document libraries and list views using multiple group filters may not display results in SharePoint Online User impact: Users' document libraries and list views using multiple group filters may not display results in SharePoint Online. More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping may not display the full or expected results. Current status: We've validated the fix for the issue works as expected and the deployment is progressing across the affected environments. We'll continue to monitor the deployment progress and validate recovery as the fix continues to propagate through the service. Scope of impact: Some users attempting to view document libraries and list views using multiple group filters may be impacted. This information may be updated as our investigation continues. Next update by: Tuesday, July 14, 2026, at 12:00 PM UTC

13 Jul 2026 11:25 UTC · regular

Title: Some users' document libraries and list views using multiple group filters may not display results in SharePoint Online User impact: Users' document libraries and list views using multiple group filters may not display results in SharePoint Online. More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping may not display the full or expected results. Current status: We’ve identified that a recent change to the service component responsible for rendering grouped views in SharePoint Online document libraries and lists is causing impact. We’ve developed a fix and are validating that it resolves the issue while we determine the safest deployment approach. Scope of impact: Some users attempting to view document libraries and list views using multiple group filters may be impacted. This information may be updated as our investigation continues. Next update by: Monday, July 13, 2026, at 5:00 PM UTC

13 Jul 2026 08:17 UTC · regular

Title: Some users' document libraries and list views using multiple group filters may not display results in SharePoint Online User impact: Users' document libraries and list views using multiple group filters may not display results in SharePoint Online. More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping may not display the full or expected results. Current status: We're continuing to analyze network logs to validate that a potential regression within the document libraries codebase is contributing to impact. Scope of impact: Some users attempting to view document libraries and list views using multiple group filters may be impacted. This information may be updated as our investigation continues. Next update by: Monday, July 13, 2026, at 6:00 PM UTC

13 Jul 2026 06:57 UTC · regular

Title: Some users' document libraries and list views using multiple group filters may not display results in SharePoint Online User impact: Users' document libraries and list views using multiple group filters may not display results in SharePoint Online. More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping may not display the full or expected results. Current status: We've identified a potential regression within the document libraries codebase and are currently analysing network logs to validate our hypothesis. Scope of impact: Some users attempting to view document libraries and list views using multiple group filters may be impacted. This information may be updated as our investigation continues. Next update by: Monday, July 13, 2026, at 9:00 AM UTC

13 Jul 2026 06:44 UTC · regular

Title: Users' SharePoint Online document libraries and list views using multiple group filters aren't displaying full results User impact: Users' SharePoint Online document libraries and list views using multiple group filters aren't displaying full results. More info: Specifically, impacted users report that document libraries and list views using both Primary and Secondary grouping don't display the full or expected results. Current status: We're investigating a potential issue with SharePoint Online and checking for impact to your organization. We'll provide an update within 30 minutes.

Source: Microsoft 365 service health.