Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online

Title: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online User impact: Users may not have seen the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. Final status: We've completed the deployment of our fix and confirmed after additional testing with a subset of affected users that impact was successfully remediated. Scope of impact: Any user may not have seen the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. Start time: Wednesday, August 5, 2026, at 10:29 PM UTC End time: Thursday, August 27, 2026, at 6:02 PM UTC Root cause: An automated code update intended to upgrade supporting software packages removed a required feature gate, leading to the impact. Next steps: - We're reviewing our automated code update procedures to identify opportunities to prevent similar future occurrences. This is the final update for the event.

Title: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online User impact: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. Current status: We've completed our validation of the necessary changes and have initiated the deployment of our fix to the affected environment. We anticipate this deployment will complete, remediating impact for all users, by our next scheduled communication update. Scope of impact: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. This information may be updated as our investigation continues. Start time: Wednesday, August 5, 2026, at 10:29 PM UTC Root cause: An automated code update intended to upgrade supporting software packages removed a required feature gate, leading to the impact. Next update by: Thursday, August 27, 2026, at 11:00 PM UTC

Title: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online User impact: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. Current status: We've determined that the deployment initially expected to mitigate impact will not resolve the issue. We're identifying an alternative deployment path that is believed to contain the required fix and are working to validate and deploy the necessary changes to the affected production environments. We're continuing to monitor progress and assess mitigation efforts as the deployment process moves forward. Scope of impact: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. This information may be updated as our investigation continues. Root cause: An automated code update intended to upgrade supporting software packages removed a required feature gate, leading to the impact. Next update by: Thursday, August 27, 2026, at 6:30 PM UTC

Title: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online User impact: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. Current status: We've confirmed that the fix to restore the missing controls is progressing through the affected environments. We're actively validating the fix as it reaches additional infrastructure and monitoring the deployment to verify that impact is remediated as expected. Scope of impact: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. This information may be updated as our investigation continues. Root cause: An automated code update intended to upgrade supporting software packages removed a required feature gate, leading to the impact. Next update by: Thursday, August 27, 2026, at 1:00 PM UTC

Title: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online User impact: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. Current status: We’ve initiated the deployment of a fix to address this issue and we’re monitoring its progress to assess and determine a timeline for its completion by our next scheduled update. Scope of impact: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. This information may be updated as our investigation continues. Root cause: An automated code update intended to upgrade supporting software packages inadvertently removed a required feature gate, leading to the impact. Next update by: Thursday, August 27, 2026, at 9:30 AM UTC

Title: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online User impact: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. Current status: We've developed and validated a fix in our internal testing environments to address impact. We're deploying the fix to the affected infrastructure and continue to monitor it's progress to ensure impact is remediated as expected. Scope of impact: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. This information may be updated as our investigation continues. Root cause: An automated code update intended to upgrade supporting software packages inadvertently removed a required feature gate, leading to the impact. Next update by: Thursday, August 27, 2026, at 6:30 AM UTC

Title: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online User impact: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. Current status: We’ve determined that an automated code update intended to upgrade supporting software packages inadvertently removed a required feature gate, leading to the impact. We’re continuing the process of validating a fix to address this issue and we’ll provide a timeline for its deployment once available. Scope of impact: Any user may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. This information may be updated as our investigation continues. Root cause: An automated code update intended to upgrade supporting software packages inadvertently removed a required feature gate, leading to the impact. Next update by: Wednesday, August 26, 2026, at 12:00 PM UTC

Title: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online User impact: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. Current status: We've developed a fix to address this impact while we conclude validating the underlying root cause of this event. We'll provide updates on our root cause investigation and remediation timeline by our next scheduled communication. Scope of impact: Any user may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. This information may be updated as our investigation continues. Next update by: Wednesday, August 26, 2026, at 6:30 AM UTC

Title: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online User impact: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. Current status: We're reviewing a reproduction of impact provided by a subset of affected users to assist in our investigation into the underlying root cause of this event. Scope of impact: Any user may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. This information may be updated as our investigation continues. Next update by: Tuesday, August 25, 2026, at 10:30 PM UTC

Title: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online User impact: Users may not see the controls in the file and media webpart for embedded PowerPoint files in SharePoint Online. Current status: We're investigating a potential issue with SharePoint Online and checking for impact to your organization. We'll provide an update within 30 minutes.