Users may be unable to load SharePoint Online sites or pages and receive an error message

A post-incident report has been published.

Title: Users may be unable to load SharePoint Online sites or pages and receive an error message User impact: Users may have been unable to load SharePoint Online sites or pages and receive an error message. More info: The error message stated: "Sorry, something went wrong: Thread was being aborted." Final status: We reverted the change and confirmed through our service telemetry that impact is resolved. Scope of impact: This issue may have affected any user attempting to load SharePoint Online sites and pages. Start time: Tuesday, August 25, 2026, at 3:45 PM UTC End time: Wednesday, September 16, 2026, at 3:17 PM UTC Root cause: A change intended to improve how links within SharePoint Online pages are processed inadvertently introduced additional service requests when certain pages were loaded. For affected pages, the additional processing could interrupt page rendering and cause users to be redirected to an error page instead of seeing the requested content. Next steps: -Please see the post-incident report for more information about this event.

Title: Users may be unable to load SharePoint Online sites or pages and receive an error message User impact: Users may be unable to load SharePoint Online sites or pages and receive an error message. More info: The error message states: "Sorry, something went wrong: Thread was being aborted." Current status: Our rollback of the impacting change is ongoing, and we've received confirmation from a subset of users that this is successfully remediating impact. We're monitoring the rollback as it continues to ensure completion and full remediation for all affected users. Scope of impact: This issue may affect any user attempting to load SharePoint Online sites and pages. Start time: Tuesday, August 25, 2026, at 3:45 PM UTC Root cause: A recent configuration change concerning how the server delivers code to site pages to render as content resulted in impact. Next update by: Wednesday, September 16, 2026, at 6:30 PM UTC

Title: Users may be unable to load SharePoint Online sites or pages and receive an error message User impact: Users may be unable to load SharePoint Online sites or pages and receive an error message. More info: The error message states: "Sorry, something went wrong: Thread was being aborted." Current status: We've identified a recent configuration change concerning how the server delivers code to site pages to render as content resulted in impact. We're rolling back this change to remediate the issue for all users. Scope of impact: This issue may affect any user attempting to load SharePoint Online sites and pages. Start time: Tuesday, August 25, 2026, at 3:45 PM UTC Root cause: A recent configuration change concerning how the server delivers code to site pages to render as content resulted in impact. Next update by: Wednesday, September 16, 2026, at 4:30 PM UTC

Title: Users may be unable to load SharePoint Online sites or pages and receive an error message User impact: Users may be unable to load SharePoint Online sites or pages and receive an error message. More info: The error message states: "Sorry, something went wrong: Thread was being aborted." Current status: We're investigating a potential issue with SharePoint Online and checking for impact to your organization. We'll provide an update within 30 minutes.