Service issues › TM1435242
Some users may experience delays receiving notifications for Teams Recap Podcasts in Microsoft Teams
- Started
- 21 Jul 2026 04:00 UTC
- Resolved
- 21 Jul 2026 12:48 UTC
- Status
- serviceRestored
- Origin
- microsoft
Timeline & resolution
21 Jul 2026 17:37 UTC · regular
Title: Some users may experience delays receiving notifications for Teams Recap Podcasts in Microsoft Teams
User impact: Users may have experienced delays receiving notifications for Teams Recap Podcasts in Microsoft Teams.
More info: Users may have experienced delays receiving reminder notifications that prompted them to generate Teams Recap Podcasts. Notifications sent after a podcast had already been generated weren't impacted.
Final status: After analyzing service telemetry and recent updates, we've isolated that a recent service update, which was intended to inform users that they could generate Teams Recap Podcasts, caused an unexpected influx in notifications which Microsoft Graph API was unable to process effectively, resulting in impact. We've rolled back the offending update and validated after monitoring service telemetry that our actions successfully remediated impact.
Scope of impact: Impact is specific to users in North America and South America who were expecting to receive notifications for Teams Recap Podcasts in Microsoft Teams.
Start time: Tuesday, July 21, 2026, at 4:00 AM UTC
End time: Tuesday, July 21, 2026, at 12:48 PM UTC
Root cause: A recent service update, which was intended to inform users that they could generate Teams Recap Podcasts, caused an unexpected influx in notifications which Microsoft Graph API was unable to process effectively, resulting in impact.
Next steps: - We're analyzing the offending service update to isolate why the potential for impact wasn't caught during our internal update testing and validation phases. Simultaneously, we're validating why Microsoft Graph API was unable to handle the influx of requests to determine what performance optimizations we can implement to ensure similar impact scenarios don't occur in the future.
This is the final update for the event.
21 Jul 2026 12:38 UTC · regular
Title: Some users may experience delays receiving notifications for Teams Recap Podcasts in Microsoft Teams
User impact: Users may experience delays receiving notifications for Teams Recap Podcasts in Microsoft Teams.
More info: Users may experience delays receiving reminder notifications that prompt them to generate Teams Recap Podcasts. Notifications sent after a podcast has already been generated aren't impacted.
Current status: We're reviewing service telemetry to isolate the source of this issue and determine appropriate remediation actions.
Scope of impact: Impact is specific to users in North America and South America who are attempting to receive notifications for Teams Recap Podcasts in Microsoft Teams.
Next update by: Tuesday, July 21, 2026, at 6:30 PM UTC
Source: Microsoft 365 service health.