Users may be unable to close the share tray when using the "Share window" feature in Microsoft Teams town halls

Title: Users may be unable to close the share tray when using the "Share window" feature in Microsoft Teams town halls User impact: Users may have been unable to close the share tray when using the "Share window" feature in Microsoft Teams town halls. More info: Impacted users may have done any of the following as a temporary alternative: - Stop window sharing, click "Back" on the share tray, and then resume sharing - Leave the Town Hall and rejoin - Use the "share screen" feature instead of the "share window" feature, which wouldn’t display the share tray Final status: We've verified that our code fix has fully deployed into the impacted environment and all users are now able to close the share tray through any method in Microsoft Teams town halls. Scope of impact: Any user who used the "Share window" feature in Microsoft Teams town halls may have been affected and may have been unable to close the share tray feature while window sharing. Start time: Monday, June 29, 2026, at 4:36 AM UTC End time: Monday, August 10, 2026, at 8:10 PM UTC Root cause: A recent deployment of a feature change introduced a code conflict, which resulted in users being unable to close the share tray when using the "Share window" feature in Microsoft Teams town halls. Next steps: - We're continuing to optimize our code development and testing procedures to ensure pre-emptive remediation of potential code conflicts prior to deployment to users. This is the final update for the event.

Title: Users may be unable to close the share tray when using the "Share window" feature in Microsoft Teams town halls User impact: Users may be unable to close the share tray when using the "Share window" feature in Microsoft Teams town halls. More info: While we work towards full remediation, impacted users may do any of the following as a temporary alternative: - Stop window sharing, click "Back" on the share tray, and then resume sharing - Leave the Town Hall and rejoin - Use the "Share screen" feature instead of the "Share window" feature, which will not display the share tray Current status: We're continuing the deployment of the aforementioned code change fix to resolve impact. We'll monitor the deployment of this fix and share a timeline for completion once one becomes available. Scope of impact: Any user who uses the "Share window" feature in Microsoft Teams Town Halls may be affected and may be unable to close the share tray feature while window sharing. This section may be updated as our investigation continues. Root cause: A recent deployment of a feature change introduced a code conflict, which resulted in users being unable to close the share tray when using the "Share window" feature in Microsoft Teams Town Halls. Next update by: Monday, August 10, 2026, at 9:00 PM UTC

Title: Users may be unable to close the share tray when using the "Share window" feature in Microsoft Teams town halls User impact: Users may be unable to close the share tray when using the "Share window" feature in Microsoft Teams town halls. More info: While we work towards full remediation, impacted users may do any of the following as a temporary alternative: - Stop window sharing, click "Back" on the share tray, and then resume sharing - Leave the Town Hall and rejoin - Use the "Share screen" feature instead of the "Share window" feature, which will not display the share tray Current status: We've successfully developed and initiated the deployment of a code change fix to resolve impact. We'll monitor the deployment of this fix and share a timeline for completion once one becomes available. Scope of impact: Any user who uses the "Share window" feature in Microsoft Teams Town Halls may be affected and may be unable to close the share tray feature while window sharing. This section may be updated as our investigation continues. Root cause: A recent deployment of a feature change introduced a code conflict, which resulted in users being unable to close the share tray when using the "Share window" feature in Microsoft Teams Town Halls. Next update by: Thursday, August 6, 2026, at 10:00 AM UTC

Title: Users may be unable to close the share tray when using the "Share window" feature in Microsoft Teams town halls User impact: Users may be unable to close the share tray when using the "Share window" feature in Microsoft Teams town halls. More info: While we work towards full remediation, impacted users may do any of the following as a temporary alternative: - Stop window sharing, click "Back" on the share tray, and then resume sharing - Leave the Town Hall and rejoin - Use the "Share screen" feature instead of the "Share window" feature, which will not display the share tray Current status: We've identified a recent feature change in an ongoing deployment which is responsible for this issue. We're in the process of developing and deploying a code change which we expect will resolve this issue. Scope of impact: Any user who uses the "Share window" feature in Microsoft Teams Town Halls may be affected and may be unable to close the share tray feature while window sharing. This section may be updated as our investigation continues. Root cause: A recent deployment of a feature change introduced a code conflict, which resulted in users being unable to close the share tray when using the "Share window" feature in Microsoft Teams Town Halls.