Admins may have seen that information in the Auto attendant tab wasn't populating results in the Teams Admin Center

Title: Admins may have seen that information in the Auto attendant tab wasn't populating results in the Teams Admin Center User impact: Admins may have seen that information in the Auto attendant tab wasn't populating results in the TAC. More info: Impacted admins may have seen the following error message in the TAC when clicking the Auto attendant tab, "We can't load the voice app assignment. Some fields may appear empty". Additionally, the Auto Attendant call forwarding functionality in Microsoft Teams may have not been working as expected. Also, admins may have been unable to use PowerShell to manage Auto attendants. Final status: The deployment of the fix has completed successfully, and we've received confirmation from affected users that the issue is resolved. Scope of impact: Some admins that were attempting to access Auto attendants in the TAC or Microsoft Teams may have been impacted. Start time: Tuesday, August 11, 2026, at 12:00 AM UTC End time: Thursday, August 13, 2026, at 5:00 AM UTC Root cause: A recent deployment introduced a configuration issue that was preventing Auto attendant from working as expected in the TAC and Microsoft Teams. Next steps: - We're reviewing our update procedures to better identify similar issues during our development and testing cycles. This is the final update for the event.

Title: Admins may see that information in the Auto attendant tab isn't populating results in the Teams Admin Center (TAC) User impact: Admins may see that information in the Auto attendant tab isn't populating results in the TAC. More info: Impacted admins may see the following error message in the TAC when clicking the Auto attendant tab, "We can't load the voice app assignment. Some fields may appear empty". Additionally, the Auto Attendant call forwarding functionality in Microsoft Teams may not be working as expected. Also, admins may be unable to use PowerShell to manage Auto attendants. Current status: We're monitoring the progression of the deployment, and we anticipate the deployment will be complete and the issue resolved by our next scheduled update. Scope of impact: Some admins that are attempting to access Auto attendants in the TAC or Microsoft Teams may be impacted. This information may be updated as our investigation continues. Start time: Tuesday, August 11, 2026, at 12:00 AM UTC Root cause: A recent deployment introduced a configuration issue that's preventing Auto attendant from working as expected in the TAC and Microsoft Teams. Next update by: Thursday, August 13, 2026, at 9:30 AM UTC

Title: Admins may see that information in the Auto attendant tab isn't populating results in the Teams Admin Center (TAC) User impact: Admins may see that information in the Auto attendant tab isn't populating results in the TAC. More info: Impacted admins may see the following error message in the TAC when clicking the Auto attendant tab, "We can't load the voice app assignment. Some fields may appear empty". Additionally, the Auto Attendant call forwarding functionality in Microsoft Teams may not be working as expected. Also, admins may be unable to use PowerShell to manage Auto attendants. Current status: We've received reports of an issue in which admins may see that information in the Auto attendants tab isn't populating results in the TAC. We've identified that a recent deployment introduced a configuration issue that's preventing Auto attendant from working as expected in the TAC and Microsoft Teams. We've developed and validated a fix that's currently being deployed to the affected environment, and we'll aim to provide a resolution timeline by our next scheduled update. Scope of impact: Some admins that are attempting to access Auto attendants in the TAC or Microsoft Teams may be impacted. This information may be updated as our investigation continues. Start time: Tuesday, August 11, 2026, at 12:00 AM UTC Root cause: A recent deployment introduced a configuration issue that's preventing Auto attendant from working as expected in the TAC and Microsoft Teams. Next update by: Thursday, August 13, 2026, at 5:30 AM UTC

Title: Admins may see that Auto Attendant is not visible in the Teams Admin Center (TAC) User impact: Admins may see that Auto Attendant is not visible in the TAC. Current status: We're investigating a potential issue with Microsoft Teams and checking for impact to your organization. We'll provide an update within 30 minutes.