Service issues › TM1459181
Users may be unable to join shared channels using some links to messages in Microsoft Teams
- Started
- 21 Aug 2026 23:42 UTC
- Last update
- 28 Aug 2026 19:33 UTC
- Status
- serviceDegradation
- Origin
- microsoft
Timeline
28 Aug 2026 19:33 UTC · regular
Title: Users may be unable to join shared channels using some links to messages in Microsoft Teams
User impact: Users may be unable to join shared channels using some links to messages in Microsoft Teams.
More info: This issue specifically affects links generated using the “Copy Link” option through the three dots menu located at the top right of the shared channel. Users can bypass this impact by generating links to channels using any alternate method, such as by right-clicking on the channel in the left rail menu or any specific message within the shared channel and choosing the “Copy Link” option there.
Current status: The fix is continuing to deploy successfully, and affected users may begin experiencing recovery as deployment progresses. We expect the deployment to be fully completed by the end of the week of September 4, 2026.
Scope of impact: Users joining channels or generating channels links using the “Copy Link” options within the three dots menu located at the top right of shared Microsoft Teams channels may be impacted.
Root cause: A recent update intended to improve the data pathways leveraged to facilitate channel link generation is causing the affected links to be malformed, leading to impact.
Next update by: Thursday, September 3, 2026, at 9:00 PM UTC
25 Aug 2026 01:00 UTC · regular
Title: Users may be unable to join shared channels using some links to messages in Microsoft Teams
User impact: Users may be unable to join shared channels using some links to messages in Microsoft Teams.
More info: This issue specifically affects links generated using the “Copy Link” option through the three dots menu located at the top right of the shared channel. Users can bypass this impact by generating links to channels using any alternate method, such as by right-clicking on the channel in the left rail menu or any specific message within the shared channel and choosing the “Copy Link” option there.
Current status: We've started deploying the fix, which we anticipate may take approximately two weeks to complete. We'll aim to provide a more accurate resolution timeline by our next scheduled update.
Scope of impact: Users joining channels or generating channels links using the “Copy Link” options within the three dots menu located at the top right of shared Microsoft Teams channels may be impacted.
Root cause: A recent update intended to improve the data pathways leveraged to facilitate channel link generation is causing the affected links to be malformed, leading to impact.
Next update by: Friday, August 28, 2026, at 9:00 PM UTC
22 Aug 2026 00:12 UTC · regular
Title: Users may be unable to join shared channels using some links to messages in Microsoft Teams
User impact: Users may be unable to join shared channels using some links to messages in Microsoft Teams.
More info: This issue specifically affects links generated using the “Copy Link” option through the three dots menu located at the top right of the shared channel. Users can bypass this impact by generating links to channels using any alternate method, such as by right-clicking on the channel in the left rail menu or any specific message within the shared channel and choosing the “Copy Link” option there.
Current status: We've determined that a recent update intended to improve the data pathways leveraged to facilitate channel link generation is causing the affected links to be malformed, leading to impact. We've developed a fix to resolve this issue, and we're initiating deployment of this fix to the impacted service environments.
Scope of impact: Users joining channels or generating channels links using the “Copy Link” options within the three dots menu located at the top right of shared Microsoft Teams channels may be impacted.
Root cause: A recent update intended to improve the data pathways leveraged to facilitate channel link generation is causing the affected links to be malformed, leading to impact.
Next update by: Tuesday, August 25, 2026, at 1:30 AM UTC
21 Aug 2026 23:43 UTC · regular
Title: Users may be unable to join shared channels using some links to messages in Microsoft Teams
User impact: Users may be unable to join shared channels using some links to messages in Microsoft Teams.
More info: This issue specifically affects links generated using the “Copy Link” options within the three dots menu located at the top right of the shared channel. Users can bypass this impact by generating links to channels using any alternate method, such as by right-clicking on the channel in the left rail menu or any specific message within the shared channel and choosing the “Copy Link” option there.
Current status: We're investigating a potential issue with the Microsoft Teams service and checking for impact to your organization. We'll provide an update within 30 minutes.
Source: Microsoft 365 service health.