Service issues › TM1504581

Users' Microsoft Teams contact cards may not fully display Out of office text

Active Microsoft Teams Presence advisory
Started
12 Oct 2026 21:18 UTC
Last update
19 Oct 2026 19:41 UTC
Status
serviceDegradation
Origin
microsoft

Timeline

19 Oct 2026 19:41 UTC · regular

Title: Users' Microsoft Teams contact cards may not fully display Out of office text User impact: Users' Microsoft Teams contact cards may not fully display Out of office text. More info: Selecting “See more” may not display the full Out of office message. Users may hover over the message to see the full text in a tool tip. Current status: The deployment of our fix is continuing to progress as expected and we estimate that it'll reach completion by our next scheduled communications update. We'll continue to monitor as it progresses through the affected environments to ensure no adverse effects occur along the way. Additionally, as it progresses, users will experience relief from impact as the fix reaches them. Scope of impact: Any user attempting to view Out of office text on Microsoft Teams contact cards may be impacted. This section may be updated as our investigation continues. Root cause: A recent service change to the Microsoft Teams contact cards introduced a code regression in which the user interface (UI) of the Out of office text contains an invalid value and is causing impact. Next update by: Friday, October 23, 2026, at 9:00 PM UTC

12 Oct 2026 22:42 UTC · regular

Title: Users' Microsoft Teams contact cards may not fully display Out of office text User impact: Users' Microsoft Teams contact cards may not fully display Out of office text. More info: Selecting “See more” may not display the full Out of office message. Users may hover over the message to see the full text in a tool tip. Current status: We've identified that a recent service change to the Microsoft Teams contact cards introduced a code regression in which the user interface (UI) of the Out of office text contains an invalid value and is causing impact. We're deploying a fix to correct the value and remediate the impact. We'll provide a timeline for the completion of the deployment as one becomes available. Scope of impact: Any user attempting to view Out of office text on Microsoft Teams contact cards may be impacted. Root cause: A recent service change to the Microsoft Teams contact cards introduced a code regression in which the user interface (UI) of the Out of office text contains an invalid value and is causing impact. Next update by: Monday, October 19, 2026, at 9:00 PM UTC

12 Oct 2026 21:48 UTC · regular

Title: Users' Microsoft Teams contact cards may not fully display Out of office text User impact: Users' Microsoft Teams contact cards may not fully display Out of office text. More info: Selecting “See more” may not display the full Out of office message. Users may hover over the message to see the full text in a tool tip. Current status: We're reviewing the screenshots provided by a subset of affected users to gain clarity on the issue and determine the next steps to isolate the root cause. Scope of impact: Any user attempting to view Out of office text on Microsoft Teams contact cards may be impacted. Next update by: Monday, October 12, 2026, at 11:00 PM UTC

12 Oct 2026 21:28 UTC · regular

Title: Users' Microsoft Teams contact cards don't fully display Out of office text User impact: Users' Microsoft Teams contact cards don't fully display Out of office text. More info: Selecting “See more” doesn’t display the full Out of office message. Users may hover over the message to see the full text in a tool tip. Current status: We're investigating a potential issue with Microsoft Teams and checking for impact to your organization. We'll provide an update within 30 minutes.

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