When a call is forwarded/transferred to another colleague, users can prompt Copilot to automatically summarize the context, open questions, etc. for the call as a briefing for the receiving colleague. This feature ensures that the recipient is well-informed about the previous conversations related to the transferred call, enhancing their understanding and preparedness.
Roadmap › 484123
Microsoft Teams: Copilot summary for transferred calls
- General availability
- 2025-06
- Preview
- —
- Added
- 07 Mar 2025
- Last modified
- 05 Jun 2025 23:00 UTC
- First archived
- 25 Aug 2026
- Release rings
- General Availability, Targeted Release
- Clouds
- Worldwide (Standard Multi-Tenant), GCC