Roadmap › 484123

Microsoft Teams: Copilot summary for transferred calls

General availability
2025-06
Preview
Added
07 Mar 2025
Last modified
05 Jun 2025 23:00 UTC
First archived
25 Aug 2026
Release rings
General Availability, Targeted Release
Clouds
Worldwide (Standard Multi-Tenant), GCC

Description

When a call is forwarded/transferred to another colleague, users can prompt Copilot to automatically summarize the context, open questions, etc. for the call as a briefing for the receiving colleague. This feature ensures that the recipient is well-informed about the previous conversations related to the transferred call, enhancing their understanding and preparedness.

View on microsoft.com