The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.
Roadmap › 487836
Microsoft Copilot (Microsoft 365): Employee Self-Service Agent in M365 Copilot
- General availability
- 2025-11
- Preview
- 2025-08
- Added
- 08 Apr 2025
- Last modified
- 01 Sep 2026 23:00 UTC
- First archived
- 25 Aug 2026
- Release rings
- General Availability, Preview, Targeted Release
- Clouds
- Worldwide (Standard Multi-Tenant)